Customer Service Executive

Posted 13 days ago

  • Alcester, Stratford on Avon, Warwickshire, West Midlands
  • Permanent
  • £22,000.00 / Per Annum
  • External
  • Expires In 15 days
SF Recruitment are currently working with a business based in Alcester who are looking for a Customer Service Team Executive to join the team
- Reporting to Customer Service Team Leader
- Telesales / telemarketing calls to our customer base.
- Achievement of company targets (agreed with On Trade Sales Director/Customer Service Team Leader)
- Development and delivery of specific account plans which underpins the agreed brand strategy
- Development of new business prospects
- Optimising performance of all brands in respective categories in the most effective way.
- Devise and deliver account specific marketing plans that achieve key brand (core & third party) objectives through managing mix.
- Build and strengthen the brand portfolio in designated account portfolio
- Clear communication with all internal stakeholders sharing information from comprehensive account files
- Personally build vertical and horizontal professional customer relationships that can be leveraged to gain commitment to proposed sales plans
The above would be a full time, office based position and hours would be 9.30am - 5.30pm, Monday to Friday. There may also be the odd weekend or evening working when we hold events