Customer Service Advisor

Posted 13 days ago

  • Holmer, Herefordshire, West Midlands
  • Permanent
  • £25,000.00 / Per Annum
  • External
  • Expires In 15 days
Customer Service Advisor
We are currently advertising on behalf of an Automotive Accident Repair Group who are currently recruiting for a Customer Service Advisor to assist in their busy Service Department in the Hereford area.
Our Motor Trade Client is seeking a Customer Service Advisor who is high performing and can provide only the best level of customer service.
Their minimum requirements for a Customer Service Advisor are as follows:
A working experience within a Customer Service Advisor role
The ability to upsell on service work and service plans
Customer Focused and an excellent communicator
Familiarity with using Motor Dealership Database SoftwareAs a Customer Service Advisor with our Client you will be expected to:
Professionally communicate with customers about service and repair work required on their vehicle
Produce Job Cards on in-house computer systems
Update Customers and Vehicle Records
Prepare and complete Invoices
Advise Customer on estimated costs of repairs and timescales of work due to be completed
Other Ad-Hoc Duties as the Customer Service Advisor role requiresFor your hard work as a Customer Service Advisor our client is offering a salary of £25,000 basic.
The hours of work in this Customer Service Advisor position are Monday to Friday 8:00am to 5:00pm with 1 in 3 Saturdays 8:30am to 12:30pm.
To apply for this Customer Service Advisor position, please forward your CV to Josh Buck quoting the job reference number or call our office for a chat about this position.
Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Customer Service Advisor Job get in touch today.
Automotive Customer Service Advisor, Vehicle Customer Service Advisor, Vehicle Aftersales Advisor, Customer Customer Service Advisor, Motor Trade Customer Service Advisor.
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