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Dove & Hawk

Credit Controller

Posted a month ago by@ Dove & Hawk

  • Hertfordshire, East England
  • Permanent
  • £30,000 to £35,000 /Yr
  • Standard

Credit Controller, Rickmansworth, £30,000 to £35,000
My Client, a growing independent and boutique estate agency with a portfolio all over West London, are seeking a Credit Controller to joint their team in their Rickmansworth branch.
Fluency in Punjabi or Hindi is highly desired, as many of their clients and suppliers communicate in these languages.
Responsibilities

  • Credit Assessment: Assessing the creditworthiness of new and existing customers by analysing their financial statements, credit reports, and payment histories.
  • Credit Policy Development: Developing and implementing credit policies and procedures to minimize credit risk while maximizing sales and cash flow.
  • Invoicing: Issuing invoices to customers accurately and promptly, ensuring all necessary details are included.
  • Payment Monitoring: Monitoring customer accounts for overdue payments and following up with customers via phone, email, or letters to secure payment within agreed terms.
  • Dispute Resolution: Resolving any disputes or discrepancies regarding invoices or payments, collaborating with internal teams such as sales or customer service as needed.
  • Cash Flow Management: Managing the company's cash flow by ensuring timely collection of outstanding debts and minimizing bad debt losses.
  • Reporting: Providing regular reports to management on the status of outstanding debts, collections efforts, and any credit-related issues.
  • Customer Relationship Management: Building and maintaining positive relationships with customers while still enforcing credit terms and policies.
  • Legal Action: Initiating legal proceedings or engaging with debt collection agencies when necessary to recover outstanding debts.
  • Continuous Improvement: Identifying opportunities for process improvements in credit management and implementing changes to enhance efficiency and effectiveness.


Requirements

  • Credit control experience is essential for the role
  • Fluency in Hindi or Punjabi is highly desired
  • Experience within the property industry is highly desirable
  • Effective communication skills, attention to detail, financial acumen
  • Firm but diplomatic approach are essential for success in this role
  • Proficiency in using accounting software
  • Familiarity with relevant regulations and compliance standards

Other Details
Salary: £30,000 to £35,000
Required working hours: Monday - Friday (2 days WFH), 8am to 4pm

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