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Commercial Account Manager - Reading

Posted 15 days ago

Commercial Account Manager (PSDM)
Location: Cambridge - Reading
59K + Car Allowance + Bonus + Commission OTE £100K

About Us

Securitas are at the forefront of transforming the security industry, placing our clients at the heart of everything we do. By offering innovative solutions, expert services, and qualified personnel, we deliver smarter security solutions that enhance efficiency and profitability for our clients. Our approach is client-centric, people-focused, and data-driven.

Why Join Us?

This is a unique opportunity to join a leading company in the security industry and play a pivotal role in shaping the future of protective services. You will work with a dynamic team, have ownership of your portfolio, and contribute directly to our business growth.
If you are passionate about driving business success and have the skills to deliver innovative security solutions, we'd love to hear from you.
Application Deadline: 21st October 2024
Join us in shaping the future of security solutions!

Role Overview

As the Commercial Account Manager you will drive profitable growth by developing new business and enhancing the existing portfolio. You will collaborate with the Commercial team and the Branch team to deliver innovative security solutions. Success in this role will be measured by customer retention, revenue growth and meeting our customers protective services requirements from our full range of solutions.

Key Responsibilities

Client Relationship Management: Build and maintain strong client relationships by understanding their business objectives and risk profile to support them with delivering tailored security solutions.
Business Growth: Identifying new business opportunities aligned with your geographic area.
Profit & Loss Responsibility: Jointly manage branch P&L and ensure margin expectations are met or exceeded.
Market Analysis: Stay informed about local market trends, competitors, and customer needs to deliver actionable insights and support transformation/pipeline opportunities.
Client Success: Participate in client KPI/SLA meetings to ensure service alignment, performance, and satisfaction.
Innovation & Strategy: Work with the operations and commercial teams to deliver innovative security solutions and drive business growth.

Key Competencies

Business Acumen and Commercial Awareness
Relationship Building and Networking (Account Management)
Strategic Thinking and Innovation
Client-Centric and Results-Driven
Strong Decision-Making Skills
Excellent Communication and Presentation Skills
Sales and Negotiation Focus
Required Experience & Skills:
Proven experience in managing client relationships and delivering excellent customer service
P&L ownership, forecasting, and budgeting experience
Proven commercial acumen with a strong track record of delivering solutions
Strong understanding of risk profiles and mitigation options
Demonstrable experience of consultative sales
Experience in project costings and managing margins
Excellent communication skills, with the ability to engage and influence key stakeholders
Strategic leadership skills and an innovative approach to problem-solving
Desirable:
Minimum 3 years' experience in a commercial environment
Knowledge of technical security products and services

DE&I

Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars,
how you join us and develop your career,
the way we lead our teams
fair pay and benefits.
To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more.
If you want to learn more visit our website.

Benefits

Health & Wellbeing
Company pension and advice and planning
Life assurance scheme
Discounted gym memberships
Wellness advice and support, including financial, emotional and physical
Dental and Physical Health Plans
Lifestyle Benefits
Cycle to work scheme
Car lease and new car purchasing schemes
Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel
Mortgage Advise
Payroll ISA's
Eligibility for Costco Membership
Learning & Development
Support with further education
100's of eLearning courses
Accredited courses by C&G, ILM, IOSH and SIA
Leadership Development programs both local and global
Giving Back
Payroll Giving
Working with charities such as Calderwood House, KPMB and Wooden Spoon
Supporting local community initiatives
Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org

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