/ Job ID [9885785]

Call Centre Agent

Posted 3 days ago

  • Wokingham, Berkshire, South East England
  • Permanent
  • External
  • Expires In 25 days
Leaders Romans Group are looking for a Call Centre Agents to join us on a permanent basis within our Call centre Team, based at our Head Office in Crowthorne House, Wokingham.
Due to the location of Crowthorne House, a full UK driving licence is required.
In these roles, day to day you can expect to:
Achieve personal and team targets
Communicate with new and existing clients
Respond to customer enquiries and arrange market appraisals.
Sell company products and services in a professional manner
Contribute marketing ideas and support related initiatives
Provide excellent customer service
Answer telephone calls and handle live chat queriesTo be considered for these roles, you will need the following skills (no previous experience is required):
Be calm, motivated and highly organised
Possess strong influencing and customer service skills
Possess an exemplary telephone manner
Be comfortable working in a target driven role
Show empathy at time when needed dependant on the call
Have a full valid UK driving licenceWorking Hours:
Monday-Thursday 9:00am-6:00pm Friday 9:00am-5:30pm and alternative Saturdays 9:00am-1:00pm with a day off in lieu..
By joining Leaders Romans Group, some of the benefits you can expect to receive are:
Annual salary with on target earning: £24,000 – £27,000 (depending on the role and experience)
Uncapped commission, with guaranteed commission for the first 2 months
22 days annual leave (plus bank holidays increasing by 1 day each year, up to an additional 5 days of leave
An additional 10 days holiday every 5 year service
LRG Extras – staff discounts with a wide range of retailers
Free 24 hours employee assistance programmes
Staff discount on property and financial services
Salary sacrifice pension
Eye care vouchers
Family friendly Maternity, Adoption, Paternity and parental bereavement policies
Regular award and recognition prizes to be won
Refer a friend bonus of up to £400
Support and investment on gaining professional qualifications to encourage your long terms goalsShould you have any more questions at all, please do not hesitate to contact our recruitment team on (phone number removed) or email us via (url removed).
Due to a high volume of applications received, we are unable to contact each applicant individually regarding the status of their application
We do not accept speculative CV’s from agencies