We are currently recruiting for a part-time People Services/HR Administrator to work for Thames Valley Police at their Police Headquarters in Kidlington.
This is a temporary role working 14 hours a week over 2 days preferably.
The overall purpose of the role is to: Provide a professional business support service to internal and external customers, covering Recruitment/Resourcing/Employee Administration/Learning & Development/Service Desk, meeting or exceeding service protocols within agreed deadlines.
Experience of Recruitment/Resourcing/Planning processes would be desirable.
KEY ACCOUNTABILITY AREAS:
- Provide a high quality, confidential service and advice to internal and external customers, through a range of communication channels, based on Force policies and procedures and be accountable for service protocols within their remit.
- Manage relationships with stakeholders to ensure productive working is maintained, where problems are resolved and continuous improvement is sought and implemented.
- Input data onto Force ICT systems in an accurate and timely manner, quality assure information already held on force systems in order to facilitate the provision of management information. Provide assistance and guidance when necessary and QA work as requested
- Support the production of management information to enable effective performance management and decision making. Interpret data that has an impact on the service delivered and recommend/implement changes that will improve the service.
- Provide administrative support to specific projects including research and data collection. Provide information for meetings as required.
EXPERIENCE:
- Attained or willing to work towards achieving NVQ Level 2 in Customer Service or Business Administration
- Good standard of education with GCSEs (Grade 9-1/A-C) or Key Skills level 2 or equivalent in English and Maths.
- Proven experience of working in demanding administrative role, ideally in an HR or L&D environment.
- Computer literate with knowledge of Microsoft Office applications; confident at intermediate level with an aptitude/willingness to learn new systems/technology.
- Good interpersonal and communication skills to enable the post holder to interact confidently, effectively and professionally with all stakeholders including staff, customers, senior managers and members of the public.
- Proven ability to organise, plan, manage and prioritise workloads. Be adaptable, flexible and resilient with a willingness to learn new processes.
- Experience of Recruitment/Resourcing/Planning processes would be desirable
PLEASE NOTE THAT DUE TO POLICE VETTING CRITERIA YOU MUST HAVE BEEN RESIDING WITHIN THE UK FOR AT LEAST 3 YEARS CONTINUOUSLY UP TO AND INCLUDING DATE OF APPLICATION
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