Administration Manager | London | Permanent

Salary: £38,005

Hours: 37.5 hours

Shifts: 09:00 am to 17:30 pm

Benefits and perks:

• An impressive holiday allowance that rises in line with your years of service.
• Additional day off for your birthday so you can celebrate in style.
• Death in Service allowance to ensure your loved ones are provided for in the event of tragedy.
• Spend those crucial moments with your new-born baby with our enhanced Maternity and Paternity leave.
• Complimentary day of annual leave to cherish unmissable family moments – could be graduation, first day of school or moving home.
• Look after your wellbeing with access to a health and wellness program.
• Make the most of ‘Medicash Perks at Work’ – a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards.
• Our ride to work scheme means you can keep fit while saving money – what’s not to like?
• Travel for cheaper with interest free season ticket loans (available after a years’ service).

CitySprint is on a Fast track to become the UK’s leading courier services provider, with current market domination of the Same day service areas already.

Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers’ needs than ever before!

Being this awesome takes a lot of hard work and commitment to our company values and vision. So naturally we need to secure top-notch Operations Coordinator to ensure we continue growing and improving every day.

This is where YOU come in!

CitySprint have an exciting opportunity for an Administration Manager in London.

We are seeking a detail-oriented individual to oversee the receipt of all carrier and supplier invoices. You will be responsible for processing invoices into our system, identifying discrepancies, creating customer recharges, requesting credits from carriers for overcharges, and approving and delivering accurate invoices for billing to ensure timely payments to vendors and suppliers.

In this role, you will maintain accurate financial records, reconcile accounts and invoices, and manage a team of professionals. You will also maintain key relationships with International Agents, UK Overnight carriers, and UKONI team stakeholders.

The main responsibilities within the role are:

• Manage the relationship with UK and International agents ensuring all programmed system costs are correct and up to date, tariffs are received in time for cost to be programmed in system and assessed for new year trading.
• Develop and maintain policies and procedures.
• Ensure compliance with company policies.
• Monitor and analyse processes and recommend improvements to increase efficiency and accuracy.
• Collaborate with operations, finance, and customer service departments.
• Manage vendor relationships and resolve any issues or disputes related to payments or invoices.
• Prepare and analyse reports, including aging reports, projections, and vendor performance metrics.
• Train and develop team, including setting performance goals and conducting performance evaluations.
• Ensure accurate and timely month-end and year-end close processes for finance.
• Assist with audits and provide documentation and support as needed.

The ideal candidate will demonstrate the following:

• Experience in accounts payable or related field.
• Experience in Operational processes within UK Overnight & International
• Experience dealing with tax and duties, and customs related import and export invoices.
• Experience dealing with international agents and UK Overnight carriers and associated portals and costs.
• Strong knowledge of accounting principles and practices
• Experience with accounting software systems.
• Experience in managing a team of professionals.
• Experience in process improvement and implementing best practices.

The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check.

If this Administration Manager role sounds like you, we really want to hear from you!