Admin Assistant

Admin Assistant/Receptionist
£12.21 per hour plus company benefits
Part time hours to include alternate weekend working

A Top 20 Care Home Group 2024!

Awarded One Of The ‘UK’s Best Companies To Work For’

Earlsfield Court is a stunning 72 bedded luxurious residential and dementia care home providing the very best in care and support.

We are looking to recruit an admin assistant/receptionist to work on a part time basis which includes alternate weekend working. You will follow a 2 week rolling rota, the shifts are 9am to 5pm and are as follows:
Week 1 - Tuesday and Wednesday
Week 2 - Monday, Tuesday Saturday and Sunday

As the Administration Assistant/Receptionist you will be the first point of contact at the home. This role requires someone who has a range of skills with good IT experience and attention to detail. 

In addition to reception duties you will provide additional administration support to the Home Administrator on a daily basis - predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator's absence. 
Main Responsibilities:

• Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical


• Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly


• In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties


• Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents


• Organise internal meetings and ensure that any requirements have been actioned


• Coordinate the staff meal process as applicable to the individual home


• Respond to any emergency situations as requested by the home


• Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained

Person Specification: 

• Excellent customer service skills


• IT literacy – competent with the use of systems


• Previous telephone experience


• Professional telephone manner


• Knowledge of general administration


• Good communication skills


• Neat and well presented


• Excellent written and verbal English