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Internal
Eston, Middlesbrough
Throughout my career I have gained valuable knowledge and experience in interacting with customers on all levels both internally and externally. I have worked to strict targets dealing with customers as part of a group or on a 1-2-1 basis on either the shop floor or over the telephone. This has allowed me to be adaptable to the way I deal with the many people I come in contact with. My roles have been many and varied but the positions always require me to be approachable, friendly and flexible. My previous employment has been performance based and it is in this area that I have found that I am able to work under pressure either alone or as part of a team to achieve and exceed the required targets.
Industries Scientific Sales Warehouse insurance
Job Titles Sales consultant Forklift Truck Operator Chemist
Skills Complaint Handling Working Independently Driving Licence Call handling
Qualifications NVQ Level 2 Customer Services Chemistry GCE Qualifications Computer Studies GCE Qualifications English Language GCE Qualifications English Literature GCE Qualifications Geography GCE Qualifications History GCE Qualifications Maths Pharmaceutical & Scientific
Internal
Coulby, Newham, Middlesbrough
I am an organised worker with over 20 years experience in retail and customer service. I manage my time to full advantage and I work well as an individual and as part of a team; I have excellent communication skills both written and verbal and pay precise attention to detail. I have good use and knowledge of all Microsoft computing applications, including Sage; as well as learning new applications crucial to any role. I can function effectively in an office role. I enjoy working with a wide variety of people and can communicate effectively within a department. I am very quick to learn new skills and have good problem solving abilities and use my own initiative to full potential and enjoy challenging situations. I enjoy meeting new people and have a good sense of humour, work well under pressure and I am loyal and reliable. I believe I would be a valuable asset to any employer.
Industries Banking insurance
Job Titles Investor Relations Manager FINANCE TEAM MEMBER
Skills Customer Service Driving Licence Royal Society of Arts Typing
Qualifications CSE Qualifications
Internal
Millfield, Sunderland
I am currently working within the AA insurance department. Within this company I have worked in both sales and customer service. I am flexible in any role I am given and will work hard to learn and grow within at any role. I enjoy the challenge of dealing with customer's enquiries and working out how to solve the issues.
Industries Social Care Insurance
Job Titles Carer
Skills Employee Engagement
Qualifications Bachelor of Arts Business Marketing A Levels Business Studies A Levels History A Levels Sociology Insurance
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Sunderland, Tyne and Wear
I believe I work well within a group and as an individual as I have done so throughout my whole working career. I have the passion and ambition to learn new skills and seek employment, while also improving my current skills. I also believe I would be a useful asset to your company if you would allow me to do so. I believe I can overcome any obstacle which may be presented to me in the working environment, or at least try my best to do so. I believe I am an honest hard-working person, who is eager to better myself at any given opportunity. I also believe that I am an enthusiastic, confident and compassionate person. My hobbies include outdoor activities; giving up my time to help others an example of this was taking part in the NCS programme where I was able to step out of my comfort zone and engage in many outdoor activities and meet many new groups of interesting people and also spent a lot of time organising events to raise money for charity. I adapt to new environments well and I have good communication skills, allowing me to communicate with people in both a clear and concise manner. I enjoy working with people and I also have good organisation and time management skills.
Industries Aerospace Banking Customer Services Finance HR Multilingual Retail Sales Telecommunications Travel customer-service
Job Titles Credit Risk Modelling Manager Accounts Assistant Travel Agent Travel Consultant French Translator Air Marshal Contact Centre Other Customer Services & Call Centre Sales Assistant
Skills Communication Skills Customer Service Driving Licence Booking Holidays
Qualifications NVQ Customer Service BTEC National Diploma GCSE Additional Science GCSE Core Science GCSE English Language GCSE Maths GCSE Music GCSE Religious Education Level 2 English Level 2 Functional Skills Maths Qualification AND AWARDS
Internal
Manager - On Insurance
Assistant Manager, Team Leader, Claims Handler, Motor Claims Advisor, Assistant Manager
Wallsend
Professional summary Extensive experience in the insurance and claims industry including managing and leading teams, delivering training and recruitment of staff all whilst successfully meeting targets and deadlines, using effective leadership, planning and time management skills. As a manager and a colleague, I am approachable and supportive with motivational leadership skills and customer service is at the forefront of my work ethic. Looking for a new and challenging role, one which makes best use of existing skills and experience and also furthers my personal and professional career development.
Industries Administration Customer Services Insurance
Job Titles Assistant Manager Insurance Claims
Skills Compliance appraisals
Qualifications Customer Services BTEC Level 3 Management GNVQ Intermediate and Advanced Engineering NVQ Level 2 Team Leader GCSE English Business GCSE English Geography GCSE English Information Studies GCSE English Maths
Internal
Fenham, Newcastle Upon Tyne
I am a hardworking, reliable and proactive individual applying my own initiative to complete assignments and tasks to high standards, keeping myself focused on responsibilities as well as being enthusiastic on trying new skills with determination. I take authority of my actions and decisions whilst remaining honest in everything I do. Also, being extremely organised I like having my workspace clean and tidy. I exceed under pressure whilst being assert in challenging situations, staying motivated and striving to do the best I can but also expressing my views professionally.
Industries insurance
Job Titles Insurance Agent Childcare Practitioner admin an apprentice
Skills planning Mental Health Social Care Bengali Urdu YEAR QUALIFICATION first aid
Qualifications L2 ICT NVQ Childcare GCSE Biology GCSE Chemistry GCSE English Language GCSE English Literature GCSE Maths GCSE Science GCSE Urdu
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Tyne and Wear, Tyne and Wear
Industries Administration Banking Customer Services HR IT Recruitment Consultancy insurance
Job Titles Graphic Web Designer Receptionist Investor Relations Manager Call Agent Administration Supervisor Data Migration Officer Student Support Officer student Administrator
Skills Tech Support Teamwork Spreadsheets Customer Records full root cause analysis Answering the Phones Continuing Professional Development Time Management online app support Troubleshooting Data Migration Complaint Handling Customer Service close liaison Building Maintenance Social Media Facebook
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Whitley Bay, Tyne and Wear
During my working career I have gained a vast knowledge of a wide variety of office practices and procedures. I am able to adapt to change efficiently and effectively and have proven my ability in a variety of roles. I am used to working to and maintaining the highest standards of service when dealing with customers, internal and external stakeholders and management. I am competent in the art of co-ordinating and prioritising workloads and have the ability to identify training needs as appropriate. I am equally at home working as part of a team or on my own and have always worked with little or no supervision and this has meant that when required to make decisions I can do so with confidence. I am adaptable and flexible and have a positive attitude. I am extremely enthusiastic and committed to my work often working additional hours to ensure deadlines are met. Key Competencies * Providing advice, guidance, help and support to all relevant customers and stake holders * Participating in the determination and oversight of working practices, policies and procedures * Responding to enquiries and resolving queries in person, via telephone, email and post for internal and external customers * Administrative and general reception skills, dealing with all enquiries and resolving any problems over the phone or in person * Resolving and advising on Financial queries * Compiling correspondence using Microsoft word and creating spread sheets for collating information and analysing data for reports * Inputting of data into large database which requires accuracy and attention to detail * Creating and maintaining various databases for preparing statistical information, working to strict weekly, monthly, and quarterly deadlines.
Industries Administration IT Insurance
Job Titles Office Administrator Senior Administrator Information Security Secretary Secretarial Administrative Support Programme Coordinator student Producing student Maintaining student a team member
Skills European Computer Driving Licence RSA Stage 2 Cultural Awareness Data Management Microsoft Excel
Qualifications City & Guilds
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Consultant
Risk & Insurance Consultant, Claims Team Manager, Offshore & Administration Team Manager, Assistant Market Underwriter, Claims Handler, Small Business Insurance Underwriter, Career Break, Au Pair
North Shields, Tyne and Wear
I am an experienced Risk & Insurance Consultant comfortable in dealing with Stakeholders at all levels across many organisations. Main client base has been the public and third sector (NHS Trusts, Charities and Housing Associations) throughout my career in Risk Management and Insurance. I am also a professionally qualified People Manager. Now Self Employed as a Technical Consultant working on large data and quality migration projects
Industries Accountancy Customer Services Finance IT Consulting Insurance
Job Titles Risk Management General Insurance Forensic & Fraud Data Migration Technical Consultant Insurance Consultant Consultant Senior & Management
Skills Team Manager Public Sector Driving__Licence__B
Qualifications Diploma Management Development Customer Services A Levels English Language A Levels General Studies A Levels Law GCSE Drama GCSE English GCSE French GCSE German GCSE History GCSE Maths GCSE Science
Office Home Insurance
team manager, Team Manager, New Product Development assistant, New product development assistant, Production operative,
team manager, Team Manager, New Product Development assistant, New product development assistant, Production operative,
Normanby, Middlesbrough
Holding a strong background in customer service; I am a dedicated, enthusiastic person who is flexible and efficient. I am a person with an outgoing and friendly nature. Due to my customer service background I have learnt to utilise my calming personality to rationalise difficult situations. My patience and empathy has proven successful in my career so far. I always ensure that my quality of work is to the highest of standards and I have the ability to manage and prioritise my work load efficiently.
Industries Accountancy Administration Banking Senior Management senior
Job Titles Head Of Business Development Forensic & Fraud Investor Relations Manager Administration Supervisor New Product Development assistant Assisting the team manager Assistant Team Manager FCA Associate Customer Service team manager
Skills Quality Control First Aid develop agents new training recruitment Trend Analysis Team Management
Qualifications Scottish Standard Grades PE Scottish Standard Grades Science Associate Working Scottish Standard Grades Maths Scottish Standard Grades IT Scottish Standard Grades English Literature Scottish Standard Grades English Scottish Standard Grades Art GCSE