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I pride myself in being a fun, dedicated and hardworking individual, seeking a job that will broaden my skills, offer me a challenge and lead me to a fulfilling career. I have great experience in the Customer Service Industry, that has not only allowed me to gain fantastic customer care skills but also many other abilities. Working in a team is what I love but performing individual tasks motivate me just as equally. I welcome change and am flexible.
Industries Catering Customer Services customer-service
Job Titles Waiter & Waitress Customer Service Advisor
Skills Customer Service Negotiation Skills Organisational Skills
Qualifications NVQ Level 3 Beauty Therapy s - English Literature; English Language; Catering; Business Studies
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Highly motivated customer service administrator with over 24 years' experience in a variety of customer facing roles. Possess excellent customer service skills, and can simultaneously manage multiple IT systems whilst maintaining seamless customer transactions. Enthusiastic, embrace change, and thrive on new challenges whilst always maintaining a professional yet affable manner. Seeking employment due to site closure and the opportunity to apply my skills for a new opportunity.
Industries Administration Customer Services customer-service
Job Titles Business Administration Customer Service Advisor Other Customer Services & Call Centre front line support
Skills Assisting management
Qualifications GCSE Science GCSE Maths GCSE English Business Administration Administration
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Industries secretarial
Job Titles Administrator Sales/Customer Services Team Leader Designated First Aider Fire Warden HR Business Partner
Skills GDPR Payroll Social Media Filing Dealing with Emails Managing Office Supplies Data Entry CPD Certified: Level 1 CPD Certified: Level 3 Driving Licence Financial Planning Certificate Financial Planning Certificate Level 1 Customer Service HR Policies and Procedures Recruitment & Selection development of new policy and procedures Issuing Invoices
Qualifications GNVQ Advanced Leisure & Tourism GCSE English GCSE Maths Diploma Secretarial
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Industries Administration Customer Services customer-service
Job Titles Customer Service Advisor Administrator
Skills Technical Specification Microsoft PowerPoint Microsoft Excel Microsoft Office Microsoft Outlook Microsoft Word
Qualifications Levels 2 and 3 User Support NVQ IT O Levels/Grades English O Levels/Grades Maths
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Regulatory Compliance Officer, Sales Consultant, Customer Relations Adviser, Technical Claims Technician
A driven, diligent and people-oriented leader and communicator, highly skilled in the fields of Management, Customer Relations, Compliance, Quality Assurance and Audit. With considerable experience and proven excellent results in the financial and customer services industries at the highest levels. Seeking a new challenge that requires leadership, people skills and meticulous attention to detail in a company that thrives on putting their customers (both external and staff) at the centre of everything they do to help their organisation grow.
Industries insurance
Job Titles Head of Quality Assurance & Customer Relations senior leadership team Information Security manager Project Management
Skills Quality Assurance Complaint Handling Customer Satisfaction Net Promoter Score using experience Analytics Customer Feedback Employee Engagement GDPR control budgets Cert CII Certificate of Insurance Chartered Insurance Institute First Aid Lean Six Sigma Green Belt member of the UK
Qualifications Level 2 Diploma Counselling Bachelor of Arts English Literature and Media Studies
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Travel Claims Assessor, European Assistant Technical Claims Manager, Claims Handler
* An organised, confident and highly motivated professional * A consistent top performer, conscientious and driven by excellent customer outcomes & best business practice. * Excellent communication & interpersonal skills, a team leader able to support and motivate a team. * Extensive experience in Technical Claims, Risk Management, Business Analysis and Audit. * Methodical and analytical with accurate record keeping skills.
Industries insurance
Job Titles Hand Pallet Truck Specialist Regional Hand Pallet Truck specialist European Assistant Technical Claims Manager Travel Claims Assessor assessor
Skills Audit Key liaison relationship management authoring claim question sets call handling Business Analysis Continuous Improvement Control Room Customer Satisfaction Process Mapping claims handling required code design CompTIA A+ Certified Professional
Qualifications GNVQ NVQ Level 2 ICT GCSE
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Audit Senior Specialist, Customer Services Advisor, First Assist Insurance Services
An CII qualified, detail orientated quality assurance and audit professional with experience in the heavily regulated financial services industry; implementing complex audits of sales and claims, producing consistent records and exceeding standards and expectations to ensure the organisation enjoyed success in the field of customer satisfaction with an emphasis on continual learning, development and improvement. Seeking to undertake a new challenge that requires meticulous attention to detail in a company that thrives to develop and enhance their staff and clients' needs.
Industries Accountancy Customer Services Insurance forces
Job Titles Audit Senior Customer Champion Other Customer Services & Call Centre Insurance Claims Domestic Major Loss Adjusting Executive staff member
Skills preparation of Claim and Adjustment documentation Audit development of staff and processes Net Promoter Score GDPR feedback management joint management Microsoft Office Microsoft Excel CII qualified Certification in General
Qualifications Bachelor of Science Education
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A highly, dedicated and efficient experienced manager. I have worked for an Independent Family Run Company and in many areas of a global Health-Care Insurance Company carrying out roles such as, Administrator, Customer Service Adviser, Team Supervisor, Team Coach and Team Manager. Highly organised effective leader, with the ability to encourage, nurture and motivate staff and produce a high performing team. Due to being made redundant I am looking for an exciting new adventure which I can incorporate many of my transferable skills.
Industries Banking secretarial
Job Titles Investor Relations Manager Administrator
Skills Time Management
Qualifications NVQ Level 2 Business Administration GCSE English Literature GCSE Mathematics GCSE Music GCSE Science
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Curwins Insurance, Taxi Driver, Paraplanner, Paraplanner, Mortgage Manager, Business Travel Consultant, Manager
I am hard working, dedicated and consciences. I am a good team player but work equally well on my own. I have many years customer service experience both face to face and on the telephone. I have Full CeMAP and Foundation Degree in Business Management along with previous experience of managing teams and developing business and most recently Cert CII.
Industries Banking insurance
Job Titles Asset Management Analyst Investor Relations Manager Exec
Skills Cert CII Institute of Field Archaeologists
Qualifications Foundation Degree Business Management
insurance -Travel insurance sales advisor
Business Broadband technical advisor, Business Sales Advisor, Advisor, Customer Services Advisor, Data entry Advisor, Digital - Customer Service Advisor, Waitress
Business Broadband technical advisor, Business Sales Advisor, Advisor, Customer Services Advisor, Data entry Advisor, Digital - Customer Service Advisor, Waitress
Plymouth
I have a strong customer service background and have carried out numerous customer focused related job roles. I enjoy working with customers and I feel I would have a lot to offer any company. I am a good communicator, who is well organised and quick to learn and develop new skills and techniques. I enjoy setting myself goals and striving to achieve them, adapting my approach to attain both the highest level of customer service and hit any targets established. I appreciate and acquire immense satisfaction from teamwork. I enjoy both working as part of a team, helping to motivate others and working on my own initiative, contributing positively to team objectives. I always welcome a challenge and react well under pressure. I am a hardworking and reliable individual, with an attention to detail, gaining great fulfilment from doing a job well.
Industries Customer Services Media Sales Consulting Insurance
Job Titles Sales Advisor Technical Advisor Insurance Sales Advisor PSTN Faults Advisor
Skills Business Management Customer Satisfaction Cover management experience
Qualifications Level 2 VRQ Level 3 VRQ Nail enhancements level 3 Key skills Business Management Senior & Management Media NVQ Level 2 Call handling NVQ Level 3 Customer services GCSE Scottish Standard Grades