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14 CVs for Financial Conduct Authority in North East England found


Administration Assistant

Case Handler, Customer Service Advisor, Event Promoter, Driver's Assistant


10 months ago

I recently collected my certificate in Level 2 Prevention and Control of Infection (RQF). My previous experience includes; dealing with customer queries and complaints, logging calls, decision making, promotional work and delivering items. This has showcased my versatility by being able to engage with the public, give great customer service and being trusted with accessing private customer information. I consider myself to be a very quick learner who is committed to any job that is given to me and I take great pride in achieving anything that is asked of me. Key Skills, Qualities & Achievements: * Trusted with handling money and accessing personal bank/card statements during my time at Barclays Bank. * Adaptable to sudden changes such as moving from the Financial Conduct Authority to Barclays Bank. * Possess the ability, flexibility and versatility to work both independently and as part of a team with positive results. * Capable of meeting deadlines and submitting work within the time allocated. * Comfortable working via telephone, using Excel spreadsheets and displaying good attention to detail in all of my work in order to reach the best possible outcome.

Industries Administration Customer Services Legal Transport secretarial

Job Titles Administration Assistant Case Handler Data Entry Data Input Customer Service Advisor Driver Event Promoter

Skills good communication skills Agent Credit Cards Microsoft Excel (CBT) Certificate Compulsory Basic Training Certificate accessing complaints Answering the Phones Good Telephone Manner Interpersonal Skills

Qualifications TQUK Level 2 Award Bachelor of Science Sociology A Levels Applied Business Studies A Levels Philosophy GCSE English GCSE Maths


Front-line Supervisor

Team Leader, Team Leader, Team Leader, Customer Relationship Manager, Customer Relationship Manager

Guisborough, Redcar & Cleveland

Firstsource Solutions Ltd
2 years ago

With over 6 years experience within a business process outsourcing (BPO) company, in the financial services industry. I have worked in various front and back office roles in as both a team leader and a advisor. With proven ability to work within a Lean and Agile environment, achieving great performance during high volumes and high impact change. I am seeking new challenges and opportunities to further develop my core skills and my career.

Industries Banking Customer Services Engineering IT Scientific senior

Job Titles Bank Cashier Graphic Web Designer Biologist Electronic Design Engineer Information Security Chemist Aftersales Manager a team leader Front-line Supervisor Customer Relationship Manager

Skills SLA HR Policies and Procedures specific training Root Cause Analysis Process Improvement Front Office

Qualifications Electronic Jobs Engineering Jobs Biology Jobs Chemistry Jobs GCSE Art & Design GCSE Engineering GCSE English Language & Literature GCSE Mathematics GCSE Physics Pharmaceutical & Scientific Jobs


Customer Service Advisor

Payroll Administrator, Payroll & Credit Controller, Finance Assistant

Linthorpe, Middlesbrough

Firstsource Solutions UK Limited
10 months ago

A customer focused individual with many years' experience as a successful Payroll and Credit Controller, able to communicate easily and effectively with customers and suppliers, with a genuine enthusiasm for delivering exceptional service. Able to remain calm under pressure, always polite and friendly with customers and colleagues. A flexible and self-motivated team player with excellent time management skills, strong numeracy skills and a keen eye for detail. I have successfully completed the Technician level of the AAT course.

Industries Accountancy Banking Customer Services customer-service

Job Titles AAT Accounts Payable Officer Derivatives Analyst Accounts Payable Controls Accountant External Auditor Customer Service Advisor

Skills Ledger Ledgers Cash Flows Forecasting Payment of Invoices Sage 200 Suite the AAT Debtor Management

Qualifications GNVQ Engineering NVQ L2 Pass Level 1 & 2 PPI NVQ L3 Pass NVQ L4 Pass A Levels Mathematics A Levels Physics GCSE



Marshall, Event Assistant, Customer Service Advisor, Sales Agent

Co. Durham Peterlee , Peterlee

Durham County Cricket Club
3 years ago

Candidate is a resident of Peterlee, Co. Durham, UK. He has been working in the Customer-service occupational sector for more than 10 years. Currently he is employed as a Café Assistant/Volunteer at National Trust. So far Candidate has not gained any managerial experience.

Industries Banking Catering Charity Customer Services IT customer-service

Job Titles Volunteering Graphic Web Designer Loan Consultant Head Chef Customer Service Advisor Advisor Sales Agent Marshall Event Assistant Café Assistant

Skills financial support Other Customer Services & Call Centre Jobs representing team members processing Financial Advisement AVCE Double Award Business human resource Till Operation

Qualifications Multilingual Jobs Spanish Jobs AS Degree Information Communication Technology Bachelor of Arts Business Administration Master of Science Tourism Hospitality Jobs Hospitality & Catering Jobs


Customer service advisor

Customer service assistant,

Longbenton, Newcastle upon Tyne

Santander Bank
10 months ago

I am a highly motivated and punctual individual with a clear and logical mindset in approach to problem solving and working in a busy cooperative environment. Due to academics, extra curriculum and previous volunteering experience I have developed a multitude of interpersonal skills such as time management, selling skills, organisational skills, and team working skills as well as dealing with stressful situations in a polite manner demonstrating exceptional customer care.

Industries Customer Services Multilingual Sales customer-service

Job Titles Swedish Translator Customer Service Advisor Customer Service Assistant Other Customer Services & Call Centre Other Sales case handler sales assistant

Skills Customer Liaison English Customer Service

Qualifications Mathematics Bachelor of Science Medical Science Bachelor of Science Neuroscience AS Degree Art and Design A Levels GCSE


Technical Referral Unit Representative

Customer Service Representative, Community Support Officer

Killingworth Village, Newcastle Upon Tyne

Tesco Bank
15 days ago

Candidate is a resident of Killingworth Village, Newcastle Upon Tyne, UK. He has been working in the Engineering occupational sector for more than 13 years. Currently he is employed as a Technical Referral Unit Representative at Tesco Bank. So far Candidate has not gained any managerial experience.

Industries engineering

Job Titles Technical Referral Unit Representative

Skills Back Office Raising Awareness Data Protection Information Security

Qualifications Bachelor of Science Sport and Exercise Science Award Sport and Exercise Science A Levels A/S Levels/Grades General Studies A/S Levels/Grades Physical Education A/S Levels/Grades Psychology GCSE English Language GCSE English Literature GCSE Physical Education Vocational Certificate of Education A2 General Studies


PPI Case Handler

Credit Hire Claims Consultant, Complaints Process Analyst, Health Records Analyst


2 months ago

As a first-class Law graduate with proven capabilities within a commercial setting, I possess the necessary time management and organizational skills to deliver work independently. My time as a PPI Case Handler and Health Records Analyst, has ensured the development of meticulous attention to detail, a high degree of accuracy and the time management skills to handle a demanding workload effectively. I bring outstanding communication and critical reasoning skills with strong analytical and deductive reasoning which I have successfully demonstrated in both academic, legal, and business environments. I am looking to secure a challenging role where I can make good use of my skills while continuing to develop.

Industries IT Legal Insurance

Job Titles Information Security Law Graduate Claims Consultant PPI Case Handler Health Records Analyst Complaints Process Analyst

Skills Standard Operating Procedure

Qualifications Law Graduate Legal Foundation Degree Law GCSE Scottish Standard Grades


Bishop Auckland, Durham

10 months ago

Candidate is a resident of Escomb, Bishop Auckland, Durham, UK. He has been working in the Secretarial occupational sector with no real industry experience. So far Candidate has not gained any managerial experience.

Industries Accountancy Administration Manufacturing IT secretarial

Job Titles Accounts Payable Officer Graphic Web Designer Electronics Filing and Records Manager Administration Supervisor

Skills Holiday Pay VLOOKUP member of the Durham Wildlife Trust English

Qualifications BTEC ICT BTEC PE NVQ Level 2 Business Administration A Levels Film Studies A/S Levels/Grades Film Studies GCSE Grades


Ingleby, Barwick, Stockton-on-Tees, Cleveland

Irresponsible Lending Complaints Contracts
a month ago

A highly motivated and conscientious individual with excellent organisation skills and a high attention to detail. Results driven to ensure delivery of all tasks and able to communicate confidently at all levels, both internally and externally.

Industries Customer Services Finance banking-finance

Job Titles PPI Complaints Investigator Investment Support Complaints Investigator

Skills Secured Lending Due Diligence Mortgages Complaint Handling Certificate in Mortgage Advice & Practice Chartered Institute of Personnel and Development Exceeded Gold Standard certification Audit Skilled Persons' Reports recording customer regular liaison

Qualifications Customer Services Finance GCSE

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