Looking for Contact Centre CVs in north east england ?

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254 CVs for Contact Centre in North East England found


Operations Training Specialist

Contact Centre Advisor, Npower Contact Centre Advisor, Iceland Supervisor, Store Assistant

Stanley, Durham

2 months ago

I am a successful and experienced Learning and Development Facilitator and Designer who has a background in the telephony Contact Centre environment. I have been instrumental in the design and facilitation of the new induction program. I deliver this to around 200 new employees every year whilst also ensuring that all materials remain up to date and in line with all the latest Learning and Development research and trends. I am now looking for a new challenge within the world of Learning and Development, either in a senior L+D or management position or as a lead on a project where I can truly implement my knowledge and skills. I have Successfully completed and qualified at Learning and Development CIPD

Industries Customer Services Consulting hr

Job Titles Contact Centre Advisor Training Specialist

Skills Learning and Development Associate, Chartered Institute of Personnel and Development CIPD Level 5 Learning and Development Driving Licence Delivered Incredible Customer experience

Qualifications Diploma A Levels GCSE Religious Studies (Level 3) Graphics Hons Confident Hons History


Contact Centre Advisor

House Manager, Contact Centre Advisor

Murton, Durham

3 months ago

I am an extremely experienced contact centre advisor with over 17 years of experience in both Utilities and Telecoms Industry. I am a highly organised and efficient individual delivering excellent results within a team or as an individual to ensure all targets and requirements are met within my skill set contributing to the positive results within my department. After 17 years job experience dealing with customers/ Clients I have gained the skills required to deal and understand people on an individual basis and I am very motivated and strive to give 100% at all times.

Industries customer-service

Job Titles contact centre advisor

Skills Customer Liaison more streamlined experience

Qualifications GCSE Biology GCSE Chemistry GCSE English Language GCSE English Literature GCSE History GCSE Maths. O Levels/Grades Biology O Levels/Grades Psychology O Levels/Grades Sociology


customer service advisor

customer service advisor

Roker, Sunderland

Home Movers department
2 months ago

In my experience of working in previous call centres I have gained skills which can be used in various other customer service based positions. I am able to adapt to new computer software and new company processes quickly and easily. I am a natural communicator and use this to the benefit of every customer I speak to. My strongest skill is the ability to match customer needs to company products and services and in doing this I will always act in the customer's best interests - I am very familiar with data protection and compliance issues. I am able to deliver this in line with company policy. I am a mother of two girls, aged 6 and 3. Most of my spare time is spent with my partner and children at home and I have a busy family life, this helps me relate to people and build rapport with ease.

Industries Customer Services customer-service

Job Titles Contact Centre

Skills SAP

Qualifications A Levels English Language A Levels English Literature A Levels History GCSE



Agency Support Worker, Support Worker, Agency Support Worker, Care Assistant, Senior Administrator, Customer Services Representative, Logistics Administrator, Collections Advisor, Customer Services Representative, Metering Clerk, Customer Associate, Shared Services Administrator


Pertemps Recruitment
a month ago

An honest, mature and reliable person. Seeking a rewarding and challenging environment where my skills and dedication can be utilised. Prepared to undertake any further training to develop my skills. Capable of working alone using my own initiative, and work equally well within a team. Have the ability to communicate effectively, provide reassurance and interact respectfully with others at all times.

Industries Administration Social Care social-services

Job Titles Care Assistant Business Administration Data Entry Data Input Administrator Agency Support Worker Support Worker

Skills NGN Operations Support emotional and social support Dealing with Post Diary Management

Qualifications Administration BTEC Level 1 Work skills BTEC Level 2 Food safety BTEC Level 2 Health and Social Care BTEC Level 2 Northern Care Training Business Administration NVQ Level 3 NCFE Level 1


Training & Quality Coach

Customer Contact Advisor, Deputy Manager

Blackhill, Consett, Durham

LNER Contact Centre
2 months ago

A hard working and reliable individual with a range of experience in customer service. A dependable person that can pick up new tasks and procedures quickly and efficiently, ensuring they are put into effect as soon as possible with a can-do attitude. Achievements in past roles include completing an award-winning Deputy Managers course, completed a First Aid course and Level 1 FA football coaching course.

Industries Administration Customer Services Education Engineering Agriculture customer-service

Job Titles Religious Education Service Technician Other Customer Services & Call Centre Pest Control Technician Customer Services Representative Pest Control Training & Quality Coach Customer Contact Advisor

Skills technical support GDPR Managerial Skills Web Support Spreadsheets Microsoft Excel Microsoft Office Microsoft Office 365 Microsoft Outlook Microsoft PowerPoint Work First Aid Answering the Phones accessing Working Independently

Qualifications NVQ Sport Education GCSE Science (Double Award) Religious Education Level 2 Pest Management Maths; English Language; English Literature; Drama; Sociology

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