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Personal Banking Manager, Senior Complaint Handler, Swindon, career break, Special Investigations Consultant, Customer Service Consultant
A professional, outgoing and confident team player with strong inter personal skills, comfortable communicating at all levels. Highly motivated by challenges, good at problem solving, under own initiative to build and apply solutions.
Industries Customer Services banking-finance
Job Titles Complaint Handler Other Customer Services & Call Centre Personal Banking Manager
Skills building relationships Mortgages Savings Account Credit Cards Handling Difficult Customers
Qualifications A Levels GCSE
Internal
Self-motivated, well organised individual demonstrating excellent customer relationship skills/service. Diligent, determined and methodical worker. Proven track record of delivery through self organisation/specialist skills. Good communication and interpersonal skills and developing others. Adaptable to changing work environments and continually seeking new skills.
Industries Administration Banking Customer Services Education Finance IT Marketing Property banking-finance
Job Titles Retail Banking Business Administration Religious Education Risk Management Planning Relationship Manager Real Estate Commercial Banking- Credit Support Officer
Skills manage excesses Basel II Customer Liaison Sales Customer Satisfaction FSA Know Your Client
Qualifications Administration Business Administration A Levels Biology A Levels Business studies A/S Levels/Grades Government and Politics A/S Levels/Grades Law Education GCSE Information Communication Technology Religious Education
Internal
General Manager, Customer Service Advisor, Grocery Section Leader, Admin Assistant, Customer Advisor
I am a enthusiastic, flexible and self driven individual who has the ability to work well on his own or part of a team. I have shown the skill and motivation to meet deadlines and work under pressure. I have developed strong relationships with both colleagues and customers due to my interpersonal and communication skills. I have shown in my different job roles that I am a highly motivated and goal driven individual who is always looking for the next challenge. The structure of my current role means there is a need for structure and discipline therefore I have to manage my own learning and performance, so I have developed the skill to prioritise certain tasks to ensure efficient working.
Industries Accountancy Customer Services banking-finance
Job Titles Forensic & Fraud Customer Service Advisor Banking Consultant General Manager Grocery Section Leader section leader
Skills develop new relationships individual diary management first aid Sales Profit Maximisation Answering the Phones
Qualifications BTEC Business GNVQ Intermediate Business A Levels GCSE English Language GCSE Maths GCSE Science
Internal
With 10 years' experience with Lloyds Banking Group, I am a dedicated and hardworking individual looking for a new challenge. I am a dependable team player and take ownership of everything I do and regularly receive positive feedback from colleagues and clients for going above and beyond to solve a problem for a client. I consider it a personal goal to always prioritise the needs of my clients in everything I do.
Industries Banking Social Care Customer Services Education Finance customer-service
Job Titles Retail Banking Project Worker Client Services Customer Advisor Mentor Financial Services BANKING CONSULTANT
Skills banking support lending Securities Complaint Handling resolving client client experience continuous development ongoing support day banking support
Qualifications A Levels A/S Levels/Grades LEVEL 3 BUSINESS MATHEMATICS WITH MANAGEMENT
Internal
Assistant Private Banker, Assistant Private Banker, Team Assistant, Senior Client Services Officer, Clerical Officer, Marketing and Communications Officer, Customer Service
A highly experienced Assistant Private Banker dedicated to providing great service to clients and colleagues. Strong communication skills delivered across various mediums. Well-organised, used to working under pressure to meet deadlines and expectations. A motivated and proactive team member. During my time as Assistant Private banker I have been involved as cover Assistant Private Banker Team Leader. This involved collating the MI of all the teams work and who had timeframes that they were close to missing so we could arrange cover in other areas of the work to enable all work to be completed in a correct manner with no mistakes. I was involved in creating a On boarding / KYC template for new starters to be trained from, this was to ensure that after their training they could complete on boarding right first time plus create structure to the training of all new starters. I created a weekly update on work we had at the start of the week and what was still outstanding, I also arranged a mini update meeting during the week so we could keep a track of all items and see if there would be any red warning signs of work not being completed, I also made a note of who was struggling with work each week to see if it was one aspect of work and if that meant they need to have extra training on it to make the member of staff more comfortable in completing it within the right time frame but also of the Coutts standards.
Industries Accountancy Administration Banking Customer Services Manufacturing Multilingual banking-finance
Job Titles Bank Cashier Credit Risk Manager CNC Setter Quantitative Analyst German Translator Accounting Technician Aftersales Manager Banking Administration Supervisor Private Banking Executive a team leader the assistant
Skills client experience Opening/Closing Accounts develop long term relationships develop the teams knowledge manage his book Client Liaison managed the remaining business
Qualifications Electronics & Manufacturing GCSE Business Studies GCSE Double science GCSE Drama GCSE English GCSE English Literature GCSE IT GCSE Mathematics GCSE Sociology German Multilingual Textiles Theatre Studies
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Personal Assistant - Global Banking, Team Assistant- Global Banking, Receptionist, Client Service Manager, Operations Administrator, Receptionist, Sales Assistant, Administration Assistant
A hardworking, enthusiastic and punctual individual who is able to stay calm and multi- task under pressure. Maintains excellent written and oral communication skills and is a great relationship builder. Enjoys working both independently and as part of a team in a fast-paced environment.
Industries secretarial
Job Titles Personal Assistant - Global Banking Team Assistant- Global Banking Operations Administrator Client Service Manager Office Administrator Receptionist Assigned First Aider
Skills Administrative Support Extensive diary management Payment of Invoices Inbox management Diary Management Photocopying Problem Solving Dealing with Post Nautical Charts the day Greeting Clients Provide diary management support Franking Post Managing Office Supplies SAP
Qualifications GCSE Business Studies GCSE English GCSE Geography GCSE Maths Level 2 Diploma Fashion Retail Level 3 Diploma Fashion Retail
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Following 4 years working in customer relations and b2b sales, recently long term role in co-working space, I have developed a strong track record for building relationships and generating revenue with clients from a broad range of industries. I have won 29 new clients during my time at one of my workplace and up-sold new services through ongoing relationships with clients. With Knowledge of using a range of office software, digital marketing (social media platforms), spreadsheets and databases. Currently looking for a suitable position with a reputable company.
Industries Administration Catering IT Marketing Sales Travel customer-service
Job Titles Office Manager Graphic Web Designer Digital Marketing Sales Manager Passenger Service Agent .NET Developer Business Sales Food Service Worker Other Sales Tide Banking Customer Service Studio Assistant Facilities Assistant Marketing and Sales Associate Kings House Business Centre Executive Operations Manager Events Manager Social Sales florist
Skills Troubleshooting Budgets & Budgeting manage the customers overall smooth running Marketing Collateral Press Releases inbox management Adobe Indesign Adobe Photoshop Social Media Account Management GDPR Upselling Manage the day LinkedIn First Aid Manage virtual office clients Manage all service office Issuing Invoices Start-up Building Maintenance Manage external contractors excellent communication skills Cross-selling
Qualifications GCSE Diploma Dance Diploma Retail and marketing and business studies Diploma Travel and Tourism
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Senior Resident Assistant, Community Assistant, Resident Assistant, Salesperson
Industries Banking Marketing Sales banking-finance
Job Titles Investment Banker Investments Banking Banker Social Media Salesperson Senior Resident Assistant Community Assistant Resident Assistant
Skills Team Management Applied strong organisational skills Demonstrated excellent time management skills Budget Management Payroll Report Writing Problem Solving Communication Skills
Qualifications Bachelor of Arts International Relations A Levels Biology A Levels Geography A Levels Mathematics A Levels Persian GCSE Bachelors Degree
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Commercial Banking File Reviewer, Mortgage Litigation Quality Checker, Plevin Commission Trainer, Quality Assurance, Quality Assurance, Quasi Checker, PPI Complaint Handler, Case Manager, Customer Account Manager
An astute and dedicated individual with a proven track record in meeting or exceeding targets. Considerable analytical, process and risk assessment/management experience gained at the forefront of the Financial Services Industry. A customer focused professional with the ability to collaborate with a wide range of stake holders.
Industries Accountancy Banking banking-finance
Job Titles Quantitative Analyst Banking Plevin Commission Trainer Case handler Quality Assurance Checking case handler
Skills Collecting evidence LMU Analytics Litigation Certificate for Financial Advisers Credit Cards SME support
Qualifications HND Computing
Head of Payments and Funding, Banking Operations
Head of Payments and Funding, Banking Operations, Project Manager, Project Manager, Interim Financial Controller, Accountant, Trainee,
Head of Payments and Funding, Banking Operations, Project Manager, Project Manager, Interim Financial Controller, Accountant, Trainee,
Smallford, St.Albans, Hertfordshire
Project Management Multiple methodologies including Prince 2 , CMMI, Agile and RAD Experienced in dealing with a range of stakeholders and matrix management to Board level Responsible for £ 1m+ project budgets and a variety of technical resources and work stream leads Project Portfolio Management Software vendor management and product implementation Business knowledge Over 15 years Investment Banking & Fund Management experience Financial Reporting and Treasury / Risk Front, Middle, and Back Office. Broad experience of many areas of IT Business Analysis and Requirements Definition Global systems, applications and infrastructure Fixed Income, Product Control, Trading Technology, Global Clearing, Commodities Pricing, P&L, Market Data, Balance Sheet Reconciliation and Regulatory Reporting Expansion of business areas covered and user base following a merger. Analysis and integration of new products / desks required. Recruitment of staff and management of team, including prioritising development and support tasks with business management. Member of project team involved in preparing the company for the introduction of the Repoclear settlement system. Secondment to Kuwaiti Investment Authority following Gulf War, assisted in rebuilding records and booking money market bargains. General audit and related roles including work on privatisations and asset securitisations.
Industries Accountancy Administration Banking Finance IT Marketing Procurement
Job Titles Tax Accountant SQL Tax Accounting Document Production Investment Banker Loans Administration Corporate Finance Planning Service Delivery Manager Fund Management Investments Banking ACCA Accounting Banker Social Media Manager Lead PM Lead BA - IT and Business projects Senior & Management Head of Payments and Funding, Banking Operations interim line manager
Skills Project Manager IT Infrastructure application development Budget Management Commodities as Derivatives Commodity Trading Front Office General Ledger Global Markets High Net Worth Individuals Management of third party developers and head office resources Markets in Financial Instruments Directive Price Negotiation Project Team Skills Requirements Gathering Transfer Pricing business process change analysis and implementation Functional Specification Other Procurement Sophis Financial Software Mortgages Fellow of Chartered Association of Certified Accountants (FCCA) BACS processing PRINCE2 methodology CMMI methodology CHAPS several teams Commodities Contract Negotiation FX/MM Operations Gap Analysis Profit and Loss Accounts Regulatory Reporting Settlements Straight Through Processing Treasury Test Cases Fixed Income Compliance member of CHAPS Financial Report Writing Project Management Financial
Qualifications Bachelor of Science Economics Bachelor of Science Economics & Politics Bachelor of Science Politics A Levels S Levels/Grades O Levels/Grades