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Internal
Banchory, Kincardineshire
A dedicated and results-driven Relationship Manager with a highly successful background within Private Banking. Profitable business has been achieved through the generation and completion of structured products and Wealth Management services. Having worked with the Bank of Scotland in numerous customer facing roles I have excelled with sales as a result of the rapport I build with clients whilst ensuring the products meet their needs. A strong communicator both in written presentations and in oral presentations I have managed to develop and maintain mutually beneficial relationships with clients and colleagues alike. An enthusiastic team-player who thrives on pressure and challenges and uses these situations to help coach and motivate colleagues in order for the team to exceed expectations.
Industries Banking Charity Customer Services Marketing
Job Titles Volunteering Customer Adviser Private Banking Relationship Manager Banking Adviser Lead generator
Skills Client Liaison SLA Driving Licence Mortgages
Qualifications Scottish Advanced Highers Drama Scottish Highers Drama Scottish Highers English Scottish Highers French Scottish Highers History Scottish Highers Modern Studies Scottish Highers Moral and Philosophical Studies Scottish Standard Grades
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Client Service Advisor
Customer Service Advisor, Senior Mortgage Consultant, Telephone and Commercial Banking Consultant, Telephone Banking Advisor
Aberdeen, Aberdeenshire
Industries Accountancy Banking Customer Services IT customer-service
Job Titles Bank Cashier Graphic Web Designer Quantitative Analyst Broker Aftersales Manager Customer Service Advisor Other Customer Services & Call Centre Banking Client Service Advisor
Skills Online Banking relationship support Institute of Field Archaeologists customer experience training Teamwork
Qualifications HNC Music Business HND
Internal
Aberdeen, Aberdeenshire
As a fully certified Mortgage Adviser with several years of banking experience in customer facing roles from UK leading banks, I can deliver exceptional service within UK banking environment, dealing with a broad range of customer needs ranging from simple enquiries through to sales, referrals and mortgage queries.
Industries Accountancy Banking Customer Services banking-finance
Job Titles Retail Banking Accounts Receivable Mortgage Advisor Customer Service Assistant Other Customer Services & Call Centre Banker representative
Skills CeMAP qualified Certificate in Mortgage Advice & Practice Credit Notes SAP Delivered great customer experience ATM (Asynchronous Transfer Mode) IDM
Qualifications Bachelor of Science Economics
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Office Manager
Bank Manager, Deputy Bank Manager, Senior Bank Assistant, Senior CAM/Branch Manager, Debt Strategy Team Leader, Advisor
Methlick, Aberdeenshire
People Manager with a track record of achievement demonstrated in a career spanning 20 years. Areas of expertise include: team management, sales through service, customer experience delivery, bank management, office management, training, account management and high-quality administrative support services. Capable of implementing operational enhancements to improve efficiency and performance. Tenacious, highly resourceful and self-motivated, with a commitment to excellence and the highest standards. Currently seeking a new opportunity within a progressive organisation where my diverse skill set can be used to make a valuable contribution.
Industries Accountancy Administration Banking Charity Customer Services HR IT Public Sector Retail Sales Senior Management Telecommunications Warehouse banking-finance
Job Titles Administration Office Administrator Office Manager Bank Manager Business Banking Advisor Derivatives Manager Retail Banking Offshore Banking Aftersales Advisor Network Management .NET Developer IT Network Admin
Skills Negotiation Skills Building Maintenance Quality Assurance Information Technology Procedure implementation Corporate oversight Employee Engagement Line Management
Qualifications GNVQ Health & Social Care
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Aberdeen, Aberdeenshire
I am an enthusiastic, hardworking and reliable individual, able to carry varied work load and I enjoy the challenge of new tasks. I am a very quick learner who is eager to pick up new skill both through my own learning and through others. Through my employment I have gained experience working with a diverse group of people as well as handling various types of work and unique problems.
Industries Administration Banking Catering Charity Construction Customer Services Energy, Oil & Gas Healthcare HR IT Legal Marketing Media Public Sector Recruitment Consultancy Retail Sales Health & Safety Senior Management Telecommunications Travel Automotive customer-service
Job Titles Graphic Web Designer Ticketing Consultant Service Advisor On site first aider Assistant Manager Banking Assistant Office Assistant
Skills 3D Direct Debits Cash Handling Certificate first aid Answering the Phones
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Aberdeen
Industries Administration Media Retail Sales Design, Creative & Arts
Job Titles Assistant Manager Graphic Design Merchandiser Store Manager Sales Assistant
Skills Loss Prevention
Qualifications GCSE Maths GCSE Science Graphic Design Media Design, Creative & Arts GCSE English GCSE History GCSE IT
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Aberdeen, Aberdeenshire
Over 30 years working in customer service and administrative role across transport and oil and gas sectors. An enthusiastic, motivated and conscientious approach to work and people. Excellent verbal and written communication skills and high attention to detail. A wealth of reception and switchboard experience and dealing with the public and customers, face to face and also over the telephone. Highly proficient in handling confidential and discreet information and maintaining accurate records. Enjoys working in a busy office and can handle pressure and work well in a team or on my own.
Industries Accountancy Banking IT electronics
Job Titles Accounts Payable Officer Derivatives Analyst Graphic Web Designer SAP Consultant Controls Accountant Technical Administrator
Skills Cash Flows Issuing Invoices etc. Experience
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Office Assistant
Maintenance Administrator, Assistant Manager, Sales Logistics Co-ordinator, Assistant Manager, Administration Assistant, Receptionist, Receptionist
Aberdeen
I am an enthusiastic and confident team member, who can work on own initiative and communicate well at all levels. I have an excellent telephone manner, effective oral and written communication skills and am also able to work quickly and efficiently to ensure tight timescales are met while working on my own. I am a quick learner and embrace new tasks and challenges. I started my post at McPherson's with limited skills; however, I was given the opportunity to develop these and my confidence in an office environment. During my time at McPhersons I was given the opportunity to train new staff, develop new processes and take on a more managerial role assisting the Office Manager which led to my promotion as Assistant Manager. Working in this role has proven my ability to work under pressure as well as highlighting the need for being honest, flexible and approachable.
Industries Accountancy Administration Banking IT Procurement Warehouse secretarial
Job Titles Derivatives Analyst Graphic Web Designer Category Buyer Controls Accountant Administration Supervisor Other Distribution & Warehouse Administration Assistant Maintenance Administrator Office Assistant Assistant Manager Key holder
Skills Issuing Invoices Sage Accounting Software Diary Management Cash Reconciliations Reconciliation Reconciliations Cash Handling Administration Facebook accounting support
Qualifications French Multilingual
Internal
Aberdeen
A highly motivated and hardworking individual with over 13 years experience in the financial industry, and over 20 years working with the public. Proven track record of success including managing the top performing branch and consistently achieving top level of customer service in the area. I was made redundant in October 2019 after a 13year career with the Bank of Scotland and decided to take a career break to spend time with my young son, I feel it is now time to get back in to the workplace and utilise my skills. My previous roles have enabled me to develop valuable and transferable skill set.
Industries Banking Customer Services IT banking-finance
Job Titles Bank Manager Planning Other Customer Services & Call Centre
Skills Disciplinary branch Audit Staff Appraisals KPIs Undertake regulatory supervision appopriate skills team development
Qualifications HNC Social Sciences Scottish Standard Grades English Scottish Standard Grades French English; Maths; Modern Studies Scottish Standard Grades Geography Scottish Standard Grades Modern Studies Scottish Standard Grades Science
Customer Contact Centre representative
Customer Contact Centre representative, Digital Advocate, Customer Experience Manager, Complaint Handler, Senior Service Consultant, Service Consultant, Administrative Assistant, Administration Officer, English Language Assistant, Administration Officer
Customer Contact Centre representative, Digital Advocate, Customer Experience Manager, Complaint Handler, Senior Service Consultant, Service Consultant, Administrative Assistant, Administration Officer, English Language Assistant, Administration Officer
Aberdeen
I am able to work both in a team and individually thanks to varied experiences both home and abroad in different roles to date. I am a confident and reliable worker, with an approachable manner and I have shown great adaptability to whatever job I have had previously. I enjoy interaction with co-workers and the public and in my current role I have been primarily customer-facing, though I have taken the opportunity to work with other areas of the business multiple times.
Industries Banking Customer Services Legal Marketing banking-finance
Job Titles Bank Assistant Complaint Handler Advocate Customer Experience Manager Senior Service Consultant senior member of staff Service Consultant Customer Contact Centre representative Diversity and Inclusion representative
Skills Credit Cards all banking taking policy complaints Mortgages Raising Awareness the audit questioning colleagues Audit Staff Management Current Account Cash Handling
Qualifications Bachelor of Arts French A Levels Economics A Levels French A Levels General Studies A Levels Mathematics A/S Levels/Grades Spanish GCSE