Global Procurement Category Manager - Travel CV

Basingstoke, Hampshire


  • Global Procurement Category Manager - Travel

    IFS Enterprise Service Management



    Personal Details
    Telephone Number:   View Contact Details
    City:   Basingstoke
    County:   Hampshire
    Desired job title:   Global Procurement Category Manager - Travel
    Salary:   £60001 - £80000
    Location:   Basingstoke Hampshire
    Education Level:   HND/HNC OR Equivalent
    Last Login:   about a month ago

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    Industries

    Administration Marketing Public Sector Sales Travel

    Job Titles

    Travel Manager Category Manager Military Account Manager Administrator Global Travel & Expense Manager Defence Senior & Management

    Skills

    Operations Manager field service management Project Management managed the new expense system role Profit and Loss Accounts GDS long term development Manage the Global TMC Team Management manage the roll

    Qualifications

    NVQ Level 2 Travel & Tourism GCSE

    Employment History

    Global Procurement Category Manager - Travel at IFS Enterprise Service Management

    2020 - Present

    : IFS Global Procurement Category Manager - Travel, Expense, Fleet / Global Card Administrator is a leader in field service management, mobile workforce management, reverse logistics and more. ------- * Implementation of Egencia across all IFS geographies * Negotiated and developed a new air and hotel programme for global distribution with savings of 12% * Renegotiated the companies travel insurance from individual single country to a new global solution saving £ 100k * Project managed and negotiated the closure of the legacy corporate and department cards and implemented the new single source solution through 1 global contract. * Global controller for the new card programme * Managed the successfully closing of the old legacy Fleet programme and renegotiated a new single provider with savings over the term of £ 1.8m * Project managed the contingent workforce management programme, moving all to one supplier * Sourced and delivered a global marketing survey tool programme with built in reward functionality * Project managed the new expense system role out globally Key Achievements: * Streamed outsourcing all travel functions to one traditional outsourced TMC solution (Egencia). * Introduced cost saving strategy with global chainwide hotel deals, airline deals to ensure global saving targets are achieved. * Successfully closed all old legacy card programs and implemented a new global corporate card and virtual department card solution


    Global Travel & Expense Manager at Serco Group

    2018 - 2020

    British outsourcing company based in Hampshire, operating public and private transport and traffic control, aviation, military weapons, detention centres, prisons and schools. ------- * Successfully tendered a global travel management (TMC) change from 5 legacy suppliers to 1 global provider * Implement Concur Travel and Expense solution in multi geographies * Manage the Global TMC and Concur Travel & Expense strategic account relationship * Meeting quarterly with regional senior management to review global travel P&L and alignment * Liaising on a weekly basis with the Business Service Director regarding performance reports and business development opportunities. * Negotiation with suppliers, ensuring ``best value'' at all times in the airline, hotel and car hire sectors. * Responsible for successfully managing and delivering a Global Hotel and Air RFP's. * Utilising expert knowledge of GDS to ensure organisational targets are being met. * Ensuring adherence to, and long term development of, strategies to comply with identified key areas, which exist across the Global team, developing effective policies and processes to support effective governance. * Maintaining a high level of customer service across the organisation for internal and external customers. * Managed the travel risk portfolio and reported up to the C level suite on all cases * Account manage an external government customer's travel solution with a spend of c£ 25m Key Achievements: * Lead the streamlining operation outsourcing the inhouse solution to a traditional outsourced TMC solution. * Introduced cost saving strategy (as implemented in previous role at company) globally to ensure global saving targets are achieved. * Successfully implement the roll out of the Concur Travel & Expense tool across UK, Europe, ME and New Zealand


    Category Manager at Serco Group

    2014 - 2018

    : Serco Group Category Manager Travel, Events / Global Travel Operations Manager. ------- * Managing teams (and their local regional managers) in three different regions UK, * Making significant contributions to overall business strategy and growth. * Meeting quarterly with senior management to review global travel P&L. * Negotiation with suppliers, ensuring ``best value'' at all times in the airline, hotel and car hire sectors. * Responsible for successfully managing and delivering a Global Hotel and Air RFP's. * Utilising expert knowledge of GDS to ensure organisational targets are being met. * Ensuring adherence to, and long term development of, strategies to comply with identified key areas, which exist across the Global team, developing effective policies and processes to support effective governance. * Maintaining a high level of customer service across the organisation for internal and external customers. * Implement Concur Travel and Expense solution in multi geographies * Account manage an external government customer's travel solution Key Achievements: * Lead the streamlining operation in the company, optimising finances and reducing headcount. * Introduced cost saving strategy (as implemented in previous role at company) globally to ensure global saving targets are achieved. * Successfully implement and manage the roll out of a self-booking tool (Travel only) in the UK, North America and ASPAC to ensure the correct adoption is achieved to maximise the operation global delivery strategy.


    Regional Travel Manager at Serco Group Plc

    2012 - 2014

    : Serco Group Plc Regional Travel Manager, UK, Ireland and Europe. ------- * Reporting to directly to the Global Travel director. * Successful operational management of a team of 12 * As above, but on a Regional level. * Management of traveller tracking to ensure duty of care within the business. * Provide specialist support to bids, acquisitions and projects in conjunction with key resources. Key Achievement: * Responsible for the successful implementation of cost saving strategy, in the form of a online booking tool (travel only). Earlier Career:


    Senior Business Consultant at Serco Group Plc

    2009 - 2012


    Lead Agent at Carlson Wagonlit

    2004 - 2009


    Flight Executive at Explore Worldwide

    2002 - 2004


    Customer Service Manager at Thomas Cook

    1998 - 2002


    Education History

    1989 - 1994

    Name of Institution: Edgbarrow Secondary School

    Institute Location: , Crowthorne, ,

    Education Title: GCSE


    1994 - 1996

    Name of Institution: Guildford College

    Institute Location: , Surrey, ,

    Education Title: NVQ Level 2

    Major: Travel & Tourism

    Description: * British Airways Fares & Ticketing Level Two


    Hobbies & Interest

    Interests and Hobbies: I am a keen sportsman and enjoy playing golf. I also enjoy spending time with my family (2 children) and close friends.


    Personality Assessment data not available!


    Global Procurement Category Manager - Travel CV Profile

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    Professional Profile:

     

    A commercially astute, goal oriented, performance driven and highly skilled Global Manager within excess of 15 years’ experience working in the Business to Business and Business to Government industry. Enterprising, communicative and people orientated, able to forge excellent relationships across organisational boundaries with colleagues, customers, partners, suppliers, and to develop and influence teams to achieve business objectives. Adept across both private and public sectors and possesses a record of successfully identifying and implementing optimal quality “best value” solutions, contributing significant and measurable growth to any organisation I am a part of.

     

    Core Competencies:

     

                    Global sourcing and supplier negotiation including full RFP/RFQ tender processes

                    Strategic account management.

                    Project Management

                    Leadership, with experience managing and developing teams in line with business objectives.

                    Exceptional communication skills both written and verbal to key stakeholders at all levels.

                    Highly organised, ensuring demanding performance targets are met or exceeded, working to critical deadlines.

                    Analytical Skills, implementing innovative solutions to a range of challenging obstacles.

                    Thorough understanding of the logistical requirements of the travel industry.

                    IT Proficiency: with advanced knowledge of a range of general and special use software including Sabre, Amadeus Global Distribution System (GDS) and Microsoft Office Suite.

     

    Employment History:

     

    February 2020 – January 2021: IFS | Global Procurement Category Manager – Travel, Expense, Fleet / Global Card Administrator

    IFS Enterprise Service Management is a leader in field service management, mobile workforce management, reverse logistics and more.

     

                    Implementation of Egencia across all IFS geographies

                    Negotiated and developed a new air and hotel programme for global distribution with savings of 12%

                    Renegotiated the companies travel insurance from individual single country to a new global solution saving £100k

                    Project managed and negotiated the closure of the legacy corporate and department cards and implemented the new single source solution through 1 global contract.

                    Global controller for the new card programme

                    Managed the successfully closing of the old legacy Fleet programme and renegotiated a new single provider with savings over the term of £1.8m

                    Project managed the contingent workforce management programme, moving all to one supplier

                    Sourced and delivered a global marketing survey tool programme with built in reward functionality

                    Project managed the new expense system role out globally

     

    Key Achievements:

     

                    Streamed outsourcing all travel functions to one traditional outsourced TMC solution (Egencia).

                    Introduced cost saving strategy with global chainwide hotel deals, airline deals to ensure global saving targets are achieved.

                    Successfully closed all old legacy card programs and implemented a new global corporate card and virtual department card solution

     

    December 2018 – January 2020: Serco Group | Global Travel & Expense Manager / Account Manager

     

    British outsourcing company based in #########, operating public and private transport and traffic control, aviation, military weapons, detention centres, prisons and schools.

     

                    Successfully tendered a global travel management (TMC) change from 5 legacy suppliers to 1 global provider

                    Implement Concur Travel and Expense solution in multi geographies

                    Manage the Global TMC and Concur Travel & Expense strategic account relationship

                    Meeting quarterly with regional senior management to review global travel P&L and alignment

                    Liaising on a weekly basis with the Business Service Director regarding performance reports and business development opportunities.

                    Negotiation with suppliers, ensuring “best value” at all times in the airline, hotel and car hire sectors.

                    Responsible for successfully managing and delivering a Global Hotel and Air RFP’s.

                    Utilising expert knowledge of GDS to ensure organisational targets are being met.

                    Ensuring adherence to, and long term development of, strategies to comply with identified key areas, which exist across the Global team, developing effective policies and processes to support effective governance.

                    Maintaining a high level of customer service across the organisation for internal and external customers.

                    Managed the travel risk portfolio and reported up to the C level suite on all cases

                    Account manage an external government customer’s travel solution with a spend of c£25m

     

    Key Achievements:

     

                    Lead the streamlining operation outsourcing the inhouse solution to a traditional outsourced TMC solution.

                    Introduced cost saving strategy (as implemented in previous role at company) globally to ensure global saving targets are achieved.

                    Successfully implement the roll out of the Concur Travel & Expense tool across UK, Europe, ME and New Zealand

     

    December 2014 – December 2018: Serco Group | Category Manager Travel, Events / Global Travel Operations Manager.

     

                    Managing teams (and their local regional managers) in three different regions UK, America and Australia.

                    Making significant contributions to overall business strategy and growth.

                    Meeting quarterly with senior management to review global travel P&L.

                    Negotiation with suppliers, ensuring “best value” at all times in the airline, hotel and car hire sectors.

                    Responsible for successfully managing and delivering a Global Hotel and Air RFP’s.

                    Utilising expert knowledge of GDS to ensure organisational targets are being met.

                    Ensuring adherence to, and long term development of, strategies to comply with identified key areas, which exist across the Global team, developing effective policies and processes to support effective governance.

                    Maintaining a high level of customer service across the organisation for internal and external customers.

                    Implement Concur Travel and Expense solution in multi geographies

                    Account manage an external government customer’s travel solution

     

    Key Achievements:

     

                    Lead the streamlining operation in the company, optimising finances and reducing headcount.

                    Introduced cost saving strategy (as implemented in previous role at company) globally to ensure global saving targets are achieved.

                    Successfully implement and manage the roll out of a self-booking tool (Travel only) in the UK, North America and ASPAC to ensure the correct adoption is achieved to maximise the operation global delivery strategy.

     

    August 2012 -December 2014: Serco Group Plc | Regional Travel Manager, UK, Ireland and Europe.

     

                    Reporting to directly to the Global Travel director.

                    Successful operational management of a team of 12,

                    As above, but on a Regional level.

                    Management of traveller tracking to ensure duty of care within the business.

                    Provide specialist support to bids, acquisitions and projects in conjunction with key resources.

     

    Key Achievement:

     

                    Responsible for the successful implementation of cost saving strategy, in the form of a online booking tool (travel only).

     

     

    Earlier Career:

     

    2009 – 2012: Serco Group Plc | Senior Business Consultant.

     

    2004 – 2009: Carlson Wagonlit | Nokia Travel Team | Lead Agent

     

    2002 – 2004: Explore Worldwide | Flight Executive.

     

    1998 – 2002: Thomas Cook | Customer Service Manager.

     

    Education and Qualifications:

     

    1994 – 1996: Guildford College, Surrey.

     

                    Travel & Tourism – NVQ Level 2/3 – Distinction

                    British Airways Fares & Ticketing Level Two

     

    1989 – 1994: Edgbarrow Secondary School, Crowthorne.

     

                    9 GCSEs.

     

    Interests and Hobbies:

     

    I am a keen sportsman and enjoy playing golf. I also enjoy spending time with my family (2 children) and close friends.

     

     

     

     

     

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