child care assistant CV

Harlesden


  • child care assistant



    Personal Details
    Telephone Number:   View Contact Details
    City:   Harlesden
    Desired job title:   child care assistant
    Location:   Harlesden
    Languages:  
    Added On:   about 2 months ago

    Internal

    More...

    Industries

    Administration Social Care Customer Services Marketing Retail Hospitality customer-service

    Job Titles

    Care Assistant Online Marketing Front Desk Receptionist Retail Assistant Hotel Management

    Skills

    Greeting Guests day report preparation Room cleaning list preparation Cleaning supervision Till Operation Cash Handling

    Qualifications

    Bachelor of Arts Diploma Child care Diploma Computer Application Customer Services Marketing Online Marketing

    Employment History

    child care assistant

    2012 - Present

    : Holland Park day and night nursery Role: child care assistant *Retail Assistant : WAY 2 SAVE ------- General responsibilities: * Working quickly and accurately; * Operating the till; taking cash and card payments, handling money; giving out change and receipts; * Monitoring stock and equipment; * Displaying and organizing items; * Keeping the shop clean and tidy; * Providing excellent customer service; * Good attention to details;


    Front Desk Receptionist at Hotel Sophia

    2009 -

    Front Desk Receptionist ------- * Specialized in customer service * Worked as a Front Desk Receptionist * Greeting guests, taking bookings on phone and through emails * Check in, Check out, no shows report preparation, reset no shows * Claiming no show charges, end of day report preparation * Communicating with booking agencies * Room cleaning list preparation * In-charge of the laundry room * Arranging transportation for guests * Operate the hotel management system * Explained the benefits and features to customers and how options might better meet their needs and expectations * Provide attentive customer service * Breakfast supervising * Cleaning supervision


    Education History

    2000 - 2004

    Institute Location: , , , BG

    Education Title: Bachelor of Arts

    Description: Bachelor of Arts(B.A) - kiril I metodi University (


    2004 - 2008

    Name of Institution: South-West University

    Education Title: Diploma

    Major: online marketing


    2012 - 2013

    Name of Institution: Westminster College

    Education Title: Diploma

    Major: Child care


    2011 - 2012

    Name of Institution: Cactos College

    Institute Location: , London, , UK

    Education Title: Diploma

    Major: Customer Service


    2001 - 2001

    Education Title: Diploma

    Major: Computer Application



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    child care assistant CV Profile

    Résumé of

     

     

    Name:                ##### #######

    Address:                ########

                                                                        ######### Gardens

    Email:                ##################

    Mobile:                                                       +44##########

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Summary of Qualification:

     

                    Excellent telephonic, customer services and communication skills

                    Expertise in creating a positive customer experience and build strong working relationships with team members

                    Proficient at developing knowledge of company’s products and services to explain/demonstrate options and convince customer to sign up for product/service

     

    Strong Points

     

                    Hard working

                    Task Oriented.

                    Good Organized.

                    Good Communication Skills.

                    Positive Thinking

     

     

    Career History:

     

    July 2009-Till                                Front Desk Receptionist        

                                                                                                                                         Hotel Sophia,

                                                                                                                 

     

                    Specialized in customer service

                    Worked as a Front Desk Receptionist

                    Greeting guests, taking bookings on phone and through emails

                    Check in, Check out, no shows report preparation, reset no shows

                    Claiming no show charges, end of day report preparation

                    Communicating with booking agencies

                    Room cleaning list preparation

                    In-charge of the laundry room

                    Arranging transportation for guests

                    Operate the hotel management system

                    Explained the benefits and features to customers and how options might better meet their needs and expectations

                    Provide attentive customer service

                    Breakfast supervising

                    Cleaning supervision

    Reports

     

                    Housekeeping traces

                    Housekeeping task traces

                    In-house guest report

                    Departure list

                    Breakfast report

                    Luggage room maintenance

    Reservation Department

     

                    Making reservation from agencies, amendment, upgrade, cancellation

                    PDQ bill preparations

                    Pre authorization preparation, Deposit collections, Cancellation deposit collection…etc

                    Communicate with agencies to solve problems and miscommunications

     

     

    Education and Qualification:

     

    Jan/2011   - Jan/2012                                Diploma in Customer Service- Cactos College (London)

     

    Jun/ 2000 - Aug/ 2004                                Bachelor of Arts(B.A) – kiril I metodi                University (Bulgaria)

                      

    Jan/2001 – Dec/2001              Diploma in Computer Application

     

    Sept /2004 - Dec/2008                            Degree in online marketing South-West University “Blagovgrad”

    Jan/2012-sept/2013                   Child care diploma from Westminster College

    Computer Skills:

     

                    Advance skills for all Microsoft Office programs

                    Operating systems: Microsoft Windows Vista & XP

     

    Present Hotel software:

     

                    Opera, Amadeus

     

    OTHER EMPLOYMENT EXPERIENCE:

     

    *Jan2012-sept2020: Holland Park day and night nursery

    Role: child care assistant

     

    *Retail Assistant : WAY 2 SAVE

    General responsibilities:

                    Working quickly and accurately;

                    Operating the till; taking cash and card payments, handling money; giving out change and receipts;

                    Monitoring stock and equipment;

                    Displaying and organizing  items;

                    Keeping the shop clean and tidy;

                    Providing excellent customer service;

                    Good attention to details;

     

    Prsonal Details:

     

    Job type                                : Part time/Full time

     

    Visa type                                : EU

     

    Age                                                : 33 years old

     

    Origin                                                : European (Bulgarian)

     

    Mother tongue                                : Bulgaria, English

     

    Additional language

    Known                                                : Spanish

     

    Notice Period                                : Ready to Join Immediately.

     

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