Volunteer CV

Northern Ireland, Glasgow


  • Volunteer

    Selective Personnel



    Personal Details
    Telephone Number:   View Contact Details
    City:   Northern Ireland, Glasgow
    Desired job title:   Volunteer
    Location:   Northern Ireland, Glasgow
    Languages:  
    Added On:   about 2 months ago

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    Industries

    catering

    Job Titles

    Waitress barista Bar staff Volunteer Barista Ward and Intensive Care Unit on-site rehabilitation Mentor student Volunteer Catering staff

    Skills

    gross motor skills Geriatrics Learning Disabilities Information security level CONFIDENTIAL vulnerable individuals develop extreme capacity Till Operation required practical skills Neurology Intensive Care Outpatient clinic Spanish Paediatrics intensive cultural and situational training Mental Health also provided valuable experience enjoyable and rewarding experience develop traits and skills excellent listening skills Instant Messaging Front of House Silver Service Wine Waiting

    Qualifications

    A Levels A/S Levels/Grades GCSE Art GCSE Double-award Science GCSE English Language GCSE English Lit GCSE Geography GCSE History GCSE Maths GCSE Religious Education GCSE Spanish AS Degree Spanish AS Degree English AS Degree Chemistry AS Degree Biology Bachelors Degree Neuroscience Bachelor of Science Neuroscience Master of Science Psychological Sciences Master of Science Psychological Science

    Employment History

    Volunteer

    2020 - Present

    Set up by students for students, Nightline UK operates at a variety of Universities across the United Kingdom. The charity provides a helpline service, in the format of both phone calls and instant messaging, which students may contact if they find themselves in times of crisis, need of support or simply want someone to talk to. As the service is student-based, we cannot offer professional advice, but rather are trained as active-listening volunteers. For this reason, it is vitally important to maintain neutrality on every situation and help service users to arrive at their own conclusion, or signpost where suitable. Such an experience has allowed me to gain practical experience in dealing with destressed and vulnerable individuals, but also assisted in developing excellent listening skills in order to ensure that the service user is placed at the forefront of care. As a part of this, I have also gained excellent understanding of safeguarding protocol.


    Catering staff

    2019 - 2019


    on-site rehabilitation

    2019 - 2019

    , I spent 4 weeks on mental health placement in Bali. Prior to this, we received 4 days of intensive cultural and situational training to equip us to deal with situations and individuals we would be faced with. Placement was mainly based in the various wards of Bangli Psychiatric Hospital, alongside their on-site rehabilitation unit. Sessions were run daily, and themes ranged from mindfulness and meditation, to development of gross motor skills, to art therapy. I also assisted in running similar sessions outside of Bangli, with settings including schools for the hearing/vision impaired, orphanages, schools for children with severe learning disabilities and geriatric units. Finally, I also assisted in running sessions in Ari Santi Mas General Hospital, in which we taught English (mostly medical terminology) to the doctors and nurses who worked there. ------- Yet again, this placement was invaluable in providing hands-on experience with vulnerable individuals, as I came into contact with patients of all ages, abilities and conditions. Whilst allowing me to improve my clinical professionalism and ability to deal with patients with the utmost respect and sensitivity, the placement also allowed me to develop extreme capacity for adaptability and perseverance. Working in a completely different culture, where psychiatric patients are still generally viewed negatively was eye-opening and often upsetting, requiring strength. Furthermore, due to language barriers, my skills as a communicator were furthered extensively and I am now not only extremely capable and confident in verbal communication, but also non-verbal communication.


    Catering staff

    2017 -

    Selective Personnel, ------- My work with Selective Personnel has allowed me to gain experience in various different settings. This included hospitality suites as well as public bar at numerous high-profile sporting and music events some of the most prestigious venues in Scotland. I have gained a high level of experience in all areas of catering, including bar work, plate waiting, wine waiting, silver service and front of house. Due to this breadth of experience at events which regularly welcome VIP guests, I feel fully confident in providing exceptional customer service which is equal parts professional and welcoming.


    Waitress

    2017 - 2018

    Whilst working in a busy catering environment, I further developed comprehensive skills in till operation, barista training and most importantly, excellent customer service skills.


    Mentor

    2017 - 2019

    For 2 years, I volunteered with UK based charity Citywise. This involved weekly one-on-one mentoring sessions at St Roch's Primary School, Glasgow, with a child who had been identified as vulnerable or in need of extra help by the school. Weekly sessions involved activities centred on the theme of character building, and helping the child understand and develop traits and skills such as resilience, decision making and good judgement. Ultimately, the goal was to create creating a safe, secure and fun environment for the child to express themselves and develop. Whilst also an enjoyable and rewarding experience, mentoring also provided valuable experience in dealing with a vulnerable individual. I received training and learned many practical lessons in dealing with situations with both sensitivity and confidentiality, whilst putting the safety, needs and care of the child first.


    Ward and Intensive Care Unit

    2015 - 2015

    Work Experience in the Neurology Department, Outpatients' Ward and Intensive Care Unit at the Royal Belfast Hospital for Sick Children, ------- Such experience involved exposure to a fast-paced workplace in which I was presented with challenging and upsetting situations, requiring the utmost maturity and professionalism. In addition, the placement provided invaluable experience in a healthcare setting and also taught me many valuable lessons regarding proper conduct when dealing with the general public, particularly when dealing with vulnerable individuals and confidential information. As this placement was based in the paediatric unit, an even greater level of patient sensitivity was required.


    Volunteer Barista

    2014 - 2016

    Involved working in a busy, upbeat location, serving teenaged clients. Staff were often subject to increased pressure due to crowds and required practical skills such as money handling and till operation.


    Education History

    Education Title: A/S Levels/Grades

    Description: CCEA AS English, Grade A CCEA AS Spanish, Grade B CCEA AS Biology, Grade B CCEA AS Chemistry, Grade D


    2009 - 2016

    Institute Location: , Lisburn, , UK

    Education Title: GCSE

    Description: CCEA GCSE Maths, Grade A CCEA GCSE English Lit, Grade A CCEA GCSE English Language, Grade A* CCEA GCSE Spanish, Grade A* CCEA GCSE History, Grade A CCEA GCSE Art, Grade A* CCEA GCSE Double-award Science, Grade A*A CCEA GCSE Religious Education, Grade A* CCEA GCSE Geography, Grade A*


    Education Title: A Levels

    Major: A English

    Description: CCEA A Spanish, Grade B CCEA A Biology, Grade B


    2016 -

    Name of Institution: University of Glasgow

    Education Title: intermediategraduate


    Education Title: Master of Science

    Major: Psychological Science


    Hobbies & Interest

    Interests Sport I have played Hockey for Friends' School Lisburn, South Antrim Hockey Club, and currently represent Glasgow University Women's Hockey Club. In addition to this, I regularly attend the gym, as I firmly believe sport and exercise is vitally important for physical and mental health but also provides a great opportunity to meet fun and like-minded people, in an exciting and competitive context. I have also enjoyed Duke of Edinburgh expeditions in the Mourne Mountains (NI) and the Lake District, requiring numerous different skills such as leadership, critical-thinking, navigation, perseverance and determination. Travel Any time I have off from my studies will usually be spent travelling, seeking exciting new people, experiences and cultures. Art


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    Volunteer CV Profile

    ##### ###### CV

     

    Personal Details

     

    DOB: 30/03/98

     

    26 Granville Drive,                                                                Flat 1/1,

    Hillsborough ,                                                or                     ################,

    Northern Ireland,                                                                    Glasgow,

    BT26 6DE                                                                              #######

     

     

    Telephone: 0##########

     Email: ################

     

     

    Personal Statement

     

    I am an outgoing and social student who has recently graduated with an Upper Second- Class Honours Degree in Neuroscience. At present, I am studying for Psychological Sciences MSc with intention to pursue a career in Clinical or Counselling Psychology in the future.    

    Experiences in High School and onward, such as my studies in English, Spanish and Psychology have allowed me to develop excellent communication skills and have very much moulded me into an empathetic and charismatic individual, with a deep-rooted passion for assisting and supporting other people. This passion for people has been developed further throughout numerous volunteering opportunities, such as a Citywise UK and SLV Global. In addition, this drive has led me to join multiple societies such as Glasgow University Charity Fashion Show, in which I stood on Committee as a member of the production team and artist liaison director, and Glasgow University Ski and Snowboard Club. Such experiences, alongside my involvement in Hockey, as a team-member and captain, have shaped me into a not only true team-player in all aspects of life, but also have allowed me to develop leadership skills and a capability to problem solve, adapt and persevere.  

     

     

    Education and Qualifications:

                

    Friends’ School Lisburn-2009-2016

    GCSE level-2014

    CCEA GCSE Maths, Grade A

    CCEA GCSE English Lit, Grade A

    CCEA GCSE English Language, Grade A*

    CCEA GCSE Spanish, Grade A*

    CCEA GCSE History, Grade A

    CCEA GCSE Art, Grade A*

    CCEA GCSE Double-award Science, Grade A*A

    CCEA GCSE Religious Education, Grade A*

    CCEA GCSE Geography, Grade A*

     

    AS- Level-2015

    CCEA AS English, Grade A

    CCEA AS Spanish, Grade B

    CCEA AS Biology, Grade B

    CCEA AS Chemistry, Grade D

     

    A-level-2016

    CCEA A English, Grade A*

    CCEA A Spanish, Grade B

    CCEA A Biology, Grade B

     

     

    University of Glasgow, 2016-present

    Neuroscience BSc - Second Class Honours, Upper Division (2:1).

    Psychological Science MSc (Conversion) – (present)

     

    Work/Voluntary Experience

     

    Work Experience in the Neurology Department, Outpatients’ Ward and Intensive Care Unit at the Royal Belfast Hospital for Sick Children, 2015.

     Such experience involved exposure to a fast-paced workplace in which I was presented with challenging and upsetting situations, requiring the utmost maturity and professionalism. In addition, the placement provided invaluable experience in a healthcare setting and also taught me many valuable lessons regarding proper conduct when dealing with the general public, particularly when dealing with vulnerable individuals and confidential information. As this placement was based in the paediatric unit, an even greater level of patient sensitivity was required.

     

    Volunteer Barista/Bar staff at Exodus Lisburn, 2014-2016.

     Involved working in a busy, upbeat location, serving teenaged clients. Staff were often subject to increased pressure due to crowds and required practical skills such as money handling and till operation.

     

    Waitress at Prima Gusto Coffee House and Deli, June 2017- January 2018.

    Whilst working in a busy catering environment, I further developed comprehensive skills in till operation, barista training and most importantly, excellent customer service skills.

     

    Catering staff at Selective Personnel, September 2017- present.

    My work with Selective Personnel has allowed me to gain experience in various different settings. This included hospitality suites as well as public bar at numerous high-profile sporting and music events some of the most prestigious venues in Scotland. I have gained a high level of experience in all areas of catering, including bar work, plate waiting, wine waiting, silver service and front of house. Due to this breadth of experience at events which regularly welcome VIP guests, I feel fully confident in providing exceptional customer service which is equal parts professional and welcoming. 

     

    Voluntary Mentor with Citywise UK, 2017-2019

    For 2 years, I volunteered with UK based charity Citywise. This involved weekly one-on-one mentoring sessions at St Roch’s Primary School, Glasgow, with a child who had been identified as vulnerable or in need of extra help by the school. Weekly sessions involved activities centred on the theme of character building, and helping the child understand and develop traits and skills such as resilience, decision making and good judgement. Ultimately, the goal was to create creating a safe, secure and fun environment for the child to express themselves and develop.  

     Whilst also an enjoyable and rewarding experience, mentoring also provided valuable experience in dealing with a vulnerable individual. I received training and learned many practical lessons in dealing with situations with both sensitivity and confidentiality, whilst putting the safety, needs and care of the child first. 

     

    SLV Bali Mental Health Placement, July-August 2019.

    Over summer 2019, I spent 4 weeks on mental health placement in Bali. Prior to this, we received 4 days of intensive cultural and situational training to equip us to deal with situations and individuals we would be faced with. Placement was mainly based in the various wards of Bangli Psychiatric Hospital, alongside their on-site rehabilitation unit. Sessions were run daily, and themes ranged from mindfulness and meditation, to development of gross motor skills, to art therapy. I also assisted in running similar sessions outside of Bangli, with settings including schools for the hearing/vision impaired, orphanages, schools for children with severe learning disabilities and geriatric units. Finally, I also assisted in running sessions in Ari Santi Mas General Hospital, in which we taught English (mostly medical terminology) to the doctors and nurses who worked there. 

     Yet again, this placement was invaluable in providing hands-on experience with vulnerable individuals, as I came into contact with patients of all ages, abilities and conditions. Whilst allowing me to improve my clinical professionalism and ability to deal with patients with the utmost respect and sensitivity, the placement also allowed me to develop extreme capacity for adaptability and perseverance. Working in a completely different culture, where psychiatric patients are still generally viewed negatively was eye-opening and often upsetting, requiring strength. Furthermore, due to language barriers, my skills as a communicator were furthered extensively and I am now not only extremely capable and confident in verbal communication, but also non-verbal communication.

     

    Volunteer at Nightline UK, September 2020-present.

    Set up by students for students, Nightline UK operates at a variety of Universities across the United Kingdom. The charity provides a helpline service, in the format of both phone calls and instant messaging, which students may contact if they find themselves in times of crisis, need of support or simply want someone to talk to.

    As the service is student-based, we cannot offer professional advice, but rather are trained as active-listening volunteers. For this reason, it is vitally important to maintain neutrality on every situation and help service users to arrive at their own conclusion, or signpost where suitable. Such an experience has allowed me to gain practical experience in dealing with destressed and vulnerable individuals, but also assisted in developing excellent listening skills in order to ensure that the service user is placed at the forefront of care. As a part of this, I have also gained excellent understanding of safeguarding protocol.  

     

     

    Other Relevant Experience

     

    Laboratory Work

    Whilst studying Neuroscience, a large amount of my time has been spent in a laboratory setting, hence I have developed strong skills in basic laboratory procedure such as serial dilution, pipetting, culture/cell growth, DNA amplification via PCR and Dissection, most notably of the Human Brain. Most recently, completion of my Final Year Honours Project, based on brain oscillations and perception, allowed me to gain valuable neuroscientific and psychological laboratory skills, involving the running of visual attention tasks & Brain Imaging, specifically EEG.

    In addition, my Honours Project required a high level of competence in data handling and presentation, hence I am extremely proficient in usage of software such as R and Excel.

     

    Certificates and Awards

                    “Mind Your Mate” Suicide Awareness and Prevention Training

                    British Sign Language Online Introductory Course

                    Positive Psychiatry and Mental Health- University of Sydney

     

     

    Interests 

     

    Sport

     I have played Hockey for Friends’ School Lisburn, South Antrim Hockey Club, and currently represent Glasgow University Women’s Hockey Club. In addition to this, I regularly attend the gym, as I firmly believe sport and exercise is vitally important for physical and mental health but also provides a great opportunity to meet fun and like-minded people, in an exciting and competitive context. I have also enjoyed Duke of Edinburgh expeditions in the Mourne Mountains (NI) and the Lake District, requiring numerous different skills such as leadership, critical-thinking, navigation, perseverance and determination.

     

    Travel

    Any time I have off from my studies will usually be spent travelling, seeking exciting new people, experiences and cultures.

     

    Art

    Despite having always had a passion for Art, I gave up my studies at GCSE level in order to pursue a career science and healthcare. However, I have a creative side and an eye for aesthetic, I have continued to draw and design in my spare time. I also have a keen interest in photography having dabbled in amateur/leisure fashion photography. 

     

    People and Philanthropy 

    As previously mentioned, I am very much a “people person” and receive a strong sense of fulfilment by interacting with and helping other people. When not socialising, I have taken many opportunities to reach out and help other people including practical renovation projects in local estates, a trip to Poland in which we set up day centres for Children and acted as camp councillors. More recently, I had significant involvement in ‘Stop the Traffic’, in which we set up numerous campaigns and organised events, such as a swap shop, to inform the public about the presence and threat of Human Trafficking in local communities.

     Most recently, I was a committee member for Glasgow University Charity Fashion Show, a society which organises an exciting and inclusive annual event to raise as much money as possible for our chosen charitable partner. I am proud to say we raised a total of £34,000 for Glasgow Children’s Hospital in 2018/19 and further increasing this in 2020, raising a total donation of £43,047.54 for Glasgow Women’s Aid. As the committee member responsible for event production, I required a high level of dedication and organisational skills, alongside an ability to communicate effectively with both industry professionals and the general public, to ensure the evening ran smoothly.    

     

     

     Skills and Qualities

                    Communication – Verbal and Non-Verbal

                    Languages – conversational Spanish and basic French

                    Computing and IT – completed short course ICT at A-level and I am competent in many computer softwares, including Word, Excel and R Studio

                    Data Handling and Analysis – competent in use of software such as Excel and R studio. 

                    Numeracy

                    Literacy and Written Communication

                    Leadership

                    Problem solving

                    Laboratory Skills- competent in standard scientific procedure as well as experience in neuroimaging such as EEG. 

                    Navigation

                    Interpersonal skills and Effective Relationship Building 

                    Time Management

                    Organisation

                    Creativity

                    Dedication

                    Reliability

     

     

    References

     

    Name: Dr Stephanie Morand

    Relation: Honours Project Supervisor and Advisor of Study

    Address:  Sir James Black Building,

                      University of Glasgow,

                      Glasgow

                      G11 6PB

     

    Email: #####

    Contact No: #####

     

     

    Name: Mr Allan Edgar

    Relation: Manager, Selective Personnel

    Address: Tay House,

                     Bath Street,

                     Glasgow

                     G2 4LH

    Email: #####

    Contact No: #####

     

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