Administrator CV

Perth, Perth and Kinross

  • Self-Verified

  • Administrator

    temporary contracts



    Personal Details
    Telephone Number:   View Contact Details
    City:   Perth
    County:   Perth and Kinross
    Desired job title:   Administrator, HR Administrator
    Salary:   £20001 - £25000
    Location:   Perth Perth and Kinross
    Education Level:   Associates
    Last Login:   about 5 months ago

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    Industries

    Social Care Healthcare secretarial

    Job Titles

    Hospital Administrator Receptionist a shift leader Healthcare Assistant Support Worker

    Skills

    Office Administrator Hotel Receptionist Checking In/Out Customer Service Diary Management Health and Safety Answering the Phones Faxing Fire Safety Good Telephone Manner excellent communication skills social care support Care Homes Supported Living Tailored support planning support Risk Assessment Drug Administration Mental Health dementia Security Clearance SC

    Qualifications

    CertHE Mental Health Nursing DipHE Social Science SVQ (Level 2) Award Health and Social Care Scottish Intermediate 2 English Scottish Standard Grades SCQF Level 5 Numeracy and Communication SCQF Level 6 Communication SCQF Level 6 ICT SCQF Level 6 Numeracy

    Employment History

    Administrator

    2019 - Present

    Search Consultancy Carrying out administrative and reception contracts, with responsibilities including diary management, emailing, printing and faxing. Providing a professional presence at reception and answering calls with a polished telephone manner. Delivering a proactive service as the customers' first point of contact. Key achievements * Receiving positive feedback for excellent communication skills and meticulous attention to detail * Maintaining compliance with data protection regulations * Performing at a high standard in every role, taking on additional responsibilities and offering additional hours at short notice


    Receptionist

    2018 - 2020

    Receptionist (part time) ------- Playing a key role on the reception team, with responsibility for checking guests in and out. Delivering exceptional customer service and ensuring all guest needs are met. Ensuring compliance with corporate procedures, standards and codes of practice. Maintaining customer areas. Completing paperwork and driving compliance with health and safety and fire safety regulations. Completing security checks. Using bespoke software to complete administration. Key achievements * Providing a consistently high standard of customer service both in person and by phone * Taking on additional hours as necessary and contributing as a reliable and positive member of the team * Accepting further responsibility as a shift leader, demonstrating professionalism and the ability to take control of situations.


    Support Worker

    2004 - 2019

    Carr-Gom & Viewlands House ------- Provided person-centred health and social care support to vulnerable people in care homes, community living and supported living settings. Tailored support to individual needs and ensured alignment with agreed care and support plans. Assisted with personal, domestic, emotional and social requirements and delivered clinical care. Led activities and recreational therapy. Carried out administrative tasks, including planning support, conducting risk assessments, writing medication plans and completing documentation. Delivered daily handovers. Dispensed and administered medication, keeping accurate records. Escorted residents on outings and to appointments. Worked with service users with mental health difficulties, dementia and other illnesses. Ensured compliance with regulations and codes of practice. Key achievements * Operated successfully in a wide range of settings * Progressed to a senior role, due to professionalism and a willingness to accept accountability * Stayed abreast of new legislation, policies and codes of conduct


    Catering Assistant

    2001 - 2008

    Prepared, cooked and served light meals, snacks and drinks. Maintained cleanliness and hygiene standards in the kitchen. Cleaned and cleared tables. Processed transactions at the till. Set up and hosted both children's and adults' parties. Served at the bar. Completed stock takes and replenished vending machines and restaurant stock.


    Education History

    2012 - 2013

    Education Title: professional

    Major: Access Course

    Description: : Nursing and Midwifery, included doing a volunteering placement


    2003 - 2004

    Description: NC Higher: Care and Practice, included work placement


    2003 - 2004

    Education Title: SCQF Level 5

    Major: Numeracy and Communication


    2012 - 2013

    Education Title: SCQF Level 6

    Major: Communication, ICT, Numeracy


    1999 - 2003

    Education Title: Scottish Standard Grades

    Description: Secondary Education: Higher Levels, Intermediate Levels Further Details IT proficiency: Microsoft Office (Word, Excel, PowerPoint), Google Docs, Adobe Acrobat, PDFs Goals: Develop in Human Resource Practice, and any other training that is required. Progress to Business Management.


    2013 - 2014

    Education Title: Scottish Intermediate 2

    Major: English


    2014 - 2016

    Education Title: CertHE

    Major: Mental Health Nursing


    2016 - 2019

    Education Title: DipHE

    Major: Social Science


    Achievements

    Dip.HE - from BA Degree Cert.HE - (HNC equivalent) in Nursing training. Access Course, SVQ level 2 , NC. Higher level in Administration (ICT), Communication and Numeracy - Core Skills

    Employer Reference



    Personality Assessment data not available!


    Administrator CV Profile

    ###### #######'s Resume

    ###### #######                                                        Administrator

    Address:                #####, #######

    Telephone:                0############

    Email:                #####################

    Professional Profile

    I am an ambitious and positive Administrator, with excellent IT skills and a commitment to first class service. Possesses a professional telephone manner and the ability to communicate effectively, both verbally and in writing across the board; which is taken from my previous experience in different settings. Highly organised, with the ability to plan and prioritise tasks to consistently achieve deadlines. I am always Accountable for own actions and my responsibilities. I have extensive transferable skills which benefits my experience in this field. Recognised as a friendly, positive, committed and supportive team player, who works in line with standards and procedures and has the initiative to work independently as required. I am Keen to secure a full-time position as an HR Administrator.

    Areas of Expertise

                    Administration

                    Customer service

                    Reception tasks

                    Diary management

                    Scheduling

                    Cash handling

                    Regulatory compliance

                    HR processes

                    Record keeping

                    Health and Safety

                    IT literacy

                    Excellent Communication and Telephone etiquette

    Professional Experience

    Administrator (temporary contracts)                                                                                 Apr 2019 - date

    Search Consultancy

    Carrying out administrative and reception contracts, with responsibilities including diary management, emailing, printing and faxing. Providing a professional presence at reception and answering calls with a polished telephone manner. Delivering a proactive service as the customers’ first point of contact.

    Key achievements

                    Receiving positive feedback for excellent communication skills and meticulous attention to detail

                    Maintaining compliance with data protection regulations

                    Performing at a high standard in every role, taking on additional responsibilities and offering additional hours at short notice

     

    Receptionist (part time)                                                                                             Dec 2018 – June 2020

    Travelodge UK - #####

    Playing a key role on the reception team, with responsibility for checking guests in and out. Delivering exceptional customer service and ensuring all guest needs are met. Ensuring compliance with corporate procedures, standards and codes of practice. Maintaining customer areas. Completing paperwork and driving compliance with health and safety and fire safety regulations. Completing security checks. Using bespoke software to complete administration.

    Key achievements

                    Providing a consistently high standard of customer service both in person and by phone

                    Taking on additional hours as necessary and contributing as a reliable and positive member of the team

                    Accepting further responsibility as a shift leader, demonstrating professionalism and the ability to take control of situations.

     

    Support Worker and Healthcare Assistant                                                               Feb 2004 – Aug 2019

    Newcross Healthcare Solutions, The Richmond Fellowship Scotland, Carr-Gom & Viewlands House

    Provided person-centred health and social care support to vulnerable people in care homes, community living and supported living settings. Tailored support to individual needs and ensured alignment with agreed care and support plans. Assisted with personal, domestic, emotional and social requirements and delivered clinical care. Led activities and recreational therapy. Carried out administrative tasks, including planning support, conducting risk assessments, writing medication plans and completing documentation. Delivered daily handovers. Dispensed and administered medication, keeping accurate records. Escorted residents on outings and to appointments. Worked with service users with mental health difficulties, dementia and other illnesses. Ensured compliance with regulations and codes of practice.

    Key achievements

                    Operated successfully in a wide range of settings

                    Progressed to a senior role, due to professionalism and a willingness to accept accountability

                    Stayed abreast of new legislation, policies and codes of conduct  

     

    Catering Assistant                                                                                                      Aug 2001 – May 2008

    Bells Sports Centre (part of ##### & Kinross Leisure)

    Prepared, cooked and served light meals, snacks and drinks. Maintained cleanliness and hygiene standards in the kitchen. Cleaned and cleared tables. Processed transactions at the till. Set up and hosted both children’s and adults’ parties. Served at the bar. Completed stock takes and replenished vending machines and restaurant stock.

    Key achievements

                    Rapidly acquired new skills in customer care and working under pressure

                    Ensured that customers received a warm, friendly welcome

                    Progressed to take on additional responsibilities, including serving at the bar.

     

    Qualifications

    DipHE:                Social Science                                                                                       2016-2019

    CertHE:                Mental Health Nursing                                                                           2014-2016

    Intermediate 2:                English                                                                                                   2013-2014

    SCQF Level 6:                Communication, ICT and Numeracy                                                      2012-2013

    Access Course:                Nursing and Midwifery, included doing a volunteering placement         2012-2013

    SVQ (Level 2) Award:                Health and Social Care                                                                          2009-2010

    SCQF Level 5:                Numeracy and Communication                                                              2003-2004

    NC Higher:                Care and Practice, included work placement                                         2003-2004

    Secondary Education:                Higher Levels, Intermediate Levels and Standard Grades                    1999-2003

     

    Further Details

    IT proficiency:                Microsoft Office (Word, Excel, PowerPoint), Google Docs, Adobe Acrobat, PDFs

    Goals:                             Develop in Human Resource Practice, and any other training that is required.

                                            Progress to Business Management.

     

    References:                  Available on request if need to make changes to below.

     

     

    Travelodge UK

    ##########

    #####

    Gwyneth Patterson

    ##### A9, Crieff Road

    #####

    PH1 3JJ

     

     

    Newcross Healthcare Solutions Ltd

    #####@newcrosshealthcare.com

    ##### #####

    Business Centre Manager (Used to be Hazel Dunn)

    7 Atholl Place

    #####

    PH1 5ND

     

     

     

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