Barmaid CV

Kelso, Roxburghshire


  • Barmaid

    Kelso Royal British Legion



    Personal Details
    Telephone Number:   View Contact Details
    City:   Kelso
    County:   Roxburghshire
    Desired job title:   Barmaid
    Location:   Kelso Roxburghshire
    Last Login:   about 4 months ago

    Normal

    More...

    Industries

    Administration Catering Customer Services sales

    Job Titles

    Bar Personal Assistant Client Support Senior Key Account Co-ordinator

    Skills

    Online certification Notified management Customer Satisfaction

    Qualifications

    GCSE Physics GCSE Mathematics GCSE Information Studies GCSE Human Physiology & Health GCSE Human Biology GCSE English Oral GCSE English Literature GCSE Business Studies

    Employment History

    Barmaid

    2017 - Present

    (Occasional/when required) ------- * Operated, opened and closed down bar according to sanitation regulations and safety standards. * Maintained knowledge of alcohol brands, beers and non-alcoholic selections to enhance customer experience and expedite service. * Notified management of guest complaints for quick, effective resolution. * Cleared bottles and glassware to maintain clean bar area. * Sanitized and wiped down bar top, tables and seats after each use to meet health and safety requirements. * Poured beer or wine and mixed consistent cocktails quickly while collecting payment and operating cash register to deliver efficient service. * Verified identification before serving customers to comply with law. * Acknowledged guests even when busy and anticipated and responded to guest needs. * Maintained neat, clean and professional appearance to meet business dress code policy. * Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons. * Delivered exceptional guest experiences through attentive service and quick response to issues. * Processed customer monetary transactions.


    Senior Key Account Co-ordinator

    2001 -

    Senior Key Account Co-ordinator, (Full Time) * Personal assistant duties provided to global account managers and management team, including report and rebate report completion and travel and accommodation arrangements. ------- * Worked with global chain stores and independent customers to understanding needs and provide exceptional service from design of product to end delivery and store launches. * Managed updating customer sales system, stock requirements and forecasted requirements. * Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. * Resolved supply and delivery problems, improved operations and provided exceptional client support. * Increased customer satisfaction by resolving product and service issues. * Arranged transport of goods to customer locations as quickly and effectively as possible.


    Practice Manager

    1990 - 2001

    * Developed and maintained electronic record management systems to analyse and process data. * Created and implemented organizational policies and procedures. * Consulted with healthcare professionals on business decisions. * Developed close working relationships with front office and back office staff. * Addressed and remedied all patient or team member issues. * Communicated closely with patients, ensuring medical information was kept private. * Ordered all office supplies and kept check on inventory levels. * Trained newly hired team members on office procedures and computer system. * Provided outstanding support to entire staff which helped improve process flow and boosted efficiency. * Developed policies and procedures for effective practice management. * Stacked magazines, removed trash and managed team members to keep office and waiting areas clean and presentable. * Direct day-to-day administrative and operational functions for busy optical practice, providing guidance and leadership to over employees within the practice. * Assisted Ophthalmologists by teaching contact lens insertion, removal and care and also carrying out field of vision and eye pressure tests. * Assisted clients with choice of frames and lens when new spectacles were required.


    Education History

    2020 -

    Name of Institution: West College

    Institute Location: , , , UK

    Education Title: Online certification

    Description: understanding Mental Health Care legislations, care and conditions.


    1986 - 1989

    Name of Institution: Ashington High School

    Education Title: GCSE

    Major: Business Studies, Information Studies, Human Biology, Physics


    1998 - 1999

    Name of Institution: Northumberland College of Art & Technology

    Education Title: GCSE

    Major: English Oral, English Literature, Mathematics, Human Physiology & Health


    Hobbies & Interest

    Hobbies & Interests I enjoy spending time with friends and family. I am a keen dart player, and I am chairwoman of Jedburgh league and secretary of the Kelso league. I am also a committee member for Kelso British Legion so I am involved in fund raising and charitable events relating to the local branch.


    Personality Assessment data not available!


    Barmaid CV Profile

    Name

    ### #####

    ##############, #####, #############, #######

    • 0##########• ###################

    • Date of Birth: 14th September 1972

     

     

    Personal Statement

     

    Driven and resourceful Administrative professional with 20+ years of experience supporting the work of high-achieving professionals needs with well-organised precision.  Ability to manage high-volume workloads in a rapidly changing environments.

    Enthusiastic and eager to contribute, to team success through hard work, attention to detail and excellent organisational skills.

    Clear understanding of management team support and training in customer service.

    Motivated to learn, grow and excel in any employment position.  I am always keen to build on my existing skills and experience.

     

    Key Skills

     

                    Excellent customer services skills

                    Ability to motivate myself

                    Ability to work well under pressure and to tight deadlines

                    Attention to detail

                    Excellent time management  and organisational skills

                    Complaint handling and resolving

                    Report construction and completion

     

    Employment History

     

    Mainetti UK Ltd

    (2001 – Present)

    Senior Key Account Co-ordinator, (Full Time)

     

                    Personal assistant duties provided to global account managers and management team, including report and rebate report completion and travel and accommodation arrangements.

                    Worked with global chain stores and independent customers to understanding needs and provide exceptional service from design of product to end delivery and store launches.

                    Managed updating customer sales system, stock requirements and forecasted requirements.

                    Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

                    Resolved supply and delivery problems, improved operations and provided exceptional client support.

                    Increased customer satisfaction by resolving product and service issues.

                    Arranged transport of goods to customer locations as quickly and effectively as possible.


    ##### Royal British Legion

    (2017 – Present)

    Barmaid, (Occasional/when required)

     

                    Operated, opened and closed down bar according to sanitation regulations and safety standards.

                    Maintained knowledge of alcohol brands, beers and non-alcoholic selections to enhance customer experience and expedite service.

                    Notified management of guest complaints for quick, effective resolution.

                    Cleared bottles and glassware to maintain clean bar area.

                    Sanitized and wiped down bar top, tables and seats after each use to meet health and safety requirements.

                    Poured beer or wine and mixed consistent cocktails quickly while collecting payment and operating cash register to deliver efficient service.

                    Verified identification before serving customers to comply with law.

                    Acknowledged guests even when busy and anticipated and responded to guest needs.

                    Maintained neat, clean and professional appearance to meet business dress code policy.

                    Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

                    Delivered exceptional guest experiences through attentive service and quick response to issues.

                    Processed customer monetary transactions.

     

    McGregor Opticians

    (1990 – 2001)

    Practice Manager (Full Time)

     

                    Developed and maintained electronic record management systems to analyse and process data.

                    Created and implemented organizational policies and procedures.

                    Consulted with healthcare professionals on business decisions.

                    Developed close working relationships with front office and back office staff.

                    Addressed and remedied all patient or team member issues.

                    Communicated closely with patients, ensuring medical information was kept private.

                    Ordered all office supplies and kept check on inventory levels.

                    Trained newly hired team members on office procedures and computer system.

                    Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.

                    Developed policies and procedures for effective practice management.

                    Stacked magazines, removed trash and managed team members to keep office and waiting areas clean and presentable.

                    Direct day-to-day administrative and operational functions for busy optical practice, providing guidance and leadership to over employees within the practice.

                    Assisted Ophthalmologists by teaching contact lens insertion, removal and care and also carrying out field of vision and eye pressure tests.

                    Assisted clients with choice of frames and lens when new spectacles were required.

    Education

    West College Scotland

    (2020 – In progress)

                    Online certification in understanding Mental Health Care legislations, care and conditions.


    Northumberland College of Art & Technology

    (1998 -1999)
    G.C.S.E.

                    English Oral - Grade A

                    English Literature - Grade B

                    Mathematics - Grade C

                    Human Physiology & Health - Grade D

     

    Ashington High School

    (1986-1989)
    G.C.S.E

                    Business Studies - Grade C

                    Information Studies - Grade C

                    Human Biology - Grade D

                    Physics - Grade D

     

    Software Experienced

                    Microsoft Word

                    Microsoft Excel

                    PowerPoint

                    Sanderson sales system

                    Segura sales system

                    Microsoft Office

                    Various versions of windows

     

    Hobbies & Interests

     

    I enjoy spending time with friends and family.

    I am a keen dart player, and I am chairwoman of Jedburgh league and secretary of the ##### league.

    I am also a committee member for ##### British Legion so I am involved in fund raising and charitable events relating to the local branch.

    References

     

    Mrs Linda Watt

    Sales Office  Manager

    Mainetti UK Ltd

    24 Valley View

    Clovenfords

    Galashiels

    TD1 3NG

     

     

    Mr Mark Patterson

    Steward

    ##### Royal British Legion

    66 Roxburgh Street

    #####

    TD5 7DH

     

     

    Human Resources

    Mainetti UK Ltd

    Annfield Estate

    Oxnam Road

    Jedburgh

    #############

    TD8 6NN

     

    Enter text here...

    Download CV