CREDIT CONTROLLER CV

####### ######                0############  ######, #######

Solutions-driven professional with extensive experience in credit control, operations management, customer service, and risk management. Proven success managing credit processing and client relationships with sound understanding of markets and potential risks. Adept at improving existing processes, maintaining compliance with set standards, and optimising decision-making. Ability to design and implement processes, procedures, and system to achieve meet business management challenges. Instrumental in managing sound accounting systems, developing forecasts, and preparing detailed reports. Areas of Expertise include:

Professional Experience

BREEDON NORTHERN LIMITED  ######  2008 to 2019

Credit Controller

Managed all significant challenges associated with the credit control for the largest independent construction materials group in the UK. Held accountable for a wide-range of functions from ledger preparation, reconciliation, and strategic planning to credit control.

Key Accomplishments:

                Maintained healthy credit levels by managing credit limits and closely monitoring trading.

                Built collaborative relations with clients to improve cash flow and ensure efficient credit control.

                Maximised customer satisfaction levels by proactively addressing queries, identifying needs, and promptly resolving complex issues in line with organisational policies and procedures.

                Improved integrity of financial records by administrating banking and reconciliations.

                Converted intricate information into simple and concise language by utilising attention to detail aimed at ensuring productive communication.

                Optimised decision-making process by formulating detailed reports and submitting to senior management.

                Mitigated potential risks and slashed bad debts by maximising cash collections through effective chasing and alternative collection techniques.

Additional experience as Office Centre Manager at Triage Central Limited, as Criminal Justice Assistant at ###### City Council, as Office Manager at MTC Services (Scotland) Limited, ######, as Administrator at ###### District Council, as Stock Controller / Purchase Ledger at ###### Plant & Co. acquired, as Receptionist/ Sales Administrator at Bett Truck Ltd / Leyland DAF, as Partner/Director  at Agenalink Limited, as Bookkeeper / Trainee Travel Clerk at Mackay Brothers Travel Company, as Clerical (Youth Training Scheme) YTS at Ninewells Hospital, as Office Junior at Watson’s Tours and Travel

Education & Credentials

Higher National Certificate in Office Administration, ###### college | ######

Diploma in SEO Digital Marketing – Level 3 | GDPR Certificate | Diploma in Psychology | Diploma in Counselling | Diploma in Management – Level 5 (Chartered Management Institute CMI) | European Computer Driving License (ECDL) | SVQ Qualification – Work Placement | Internally Verify the Assessment Process (IV) (D34)