Health & Safety Officer CV

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CANDIDATE PROFILE

I am a determined and highly motivated individual with a proven background within retail. I have established myself as an agile and motivated retail supervisor with a breadth of experience in different store formats in the UK.

Through retail and educational experience, I have gained strong numerical and analytical awareness as well as being highly committed, reliable, enthusiastic and have great customer service skills. Very loyal, outgoing, friendly person who has the will power to thrive to my best potential to achieve the best results.

I would welcome the opportunity for a new and challenging position which helps me achieve the next stage of my career goals whilst further developing my skill set and experience.

EMPLOYMENT HISTORY

MARKS AND SPENCER                                                                                MAY 2015 - PRESENT

Waterside                                                 Fire, Health & Safety Officer                APRIL 2019- PRESENT

Fire, Health & Safety Officer

                Help Maintain a store that provides a safe, secure and healthy environment for all persons on the premises.

                All tasks relating to Fire, Health & Safety policy and procedure are carried out correctly

                Ensuring all sales floor trading moves are carried out correctly and in a safe manner.

                Ensuring all Fire, Health and Safety training is completed in accordance with current policy and assist in the practical training of any colleagues (Fire Tours, Emergency Team, Transport etc.)

                Support the store training team with the Induction of new staff for fire, health & safety matters

                Carry out regular reviews of the store accident database to ensure all incidents are accurately reported and investigated

                Complete a weekly review of the Opening and Closing Book to ensure all tasks have been correctly completed and follow up issues with store management

                Complete risk assessments to identify and mitigate risk to as low as is reasonably practicable and keep them up to date

Waterside                                                                 Section Coordinator                APRIL 2019- PRESENT

Operations

Working in a busy and challenging environment next to M&S Head Office.

To make sure the section processes and operations get done correctly and on time and ensure that people are in the right place to sell to customers, acting as a reference point for customers/colleagues.

                Late night section coordinator for Operations across the whole store.

                A reference point for both backstage and sales floor colleagues.

                Plan and coordinate store resources and activity to meet the needs of the customer.

                Give directions to colleagues on store priorities so they understand what they need to deliver.

                Delivering the relevant SLA’s to maximise stock availability.

                Ensuring stockroom layout is adhered to.

                Regularly reviewing each aspect of the operation to ensure it is meeting the relevant standard.

                Making sure all food processes are followed.

                Ensure the delivery of all key operational processes e.g. stock management, people systems.

                Coordinate and maintain a safe and legal working environment

                Key holder for store and responsible for closing store at end of trade and late-night team fill.

Epping                                                                 Section Coordinator                SEPTEMBER 2018- MARCH 2019

Foods

High street Simply Food store.

                Late night section coordinator for Ambient section.

                Regularly work alongside the store operations team to help them deliver late night processes.

                Key holder for store and responsible for closing store at end of trade and late-night team fill.

                Responsible for allocating and rostering staff for late night trade, ensuring the right people are in the right place and time using YPP system.

                Ensuring the fill process and standards are carried out and maintained throughout the trading day and after store closure ready for the morning fill/trade.

                Work closely with the management team to ensure processes are adhered to.

                Point of contact during late night trade for staff and customers and dealing with any issues and concerns effectively and efficiently.

Walworth Road                                                 Section Coordinator                MAY 2015- SEPTEMBER 2018

Foods

High Street Store

                Coordinates people resources and activity to deliver the Food multichannel sales plan

                Ensures optimum stock levels for opening and throughout the trading day.

                Plans and coordinates the delivery of corporate seasonal updates and events in line with the brand.

                Coordinates resource across zones and key service areas to ensure customer needs are met

                Coordinates the delivery of the Food ready to trade standards and ensures that aspirational standards are maintained throughout the trading day for customers and colleagues.

                Coordinates resource to ensure a safe and legal working environment for customers and colleagues.

                Plan and allocate staffing to ensure right people, right place, right time.

                Knowledgeable and experienced across foods and Clothing & Home.

                Store operations experienced and key holder for store.

O2 ARENA

NORTH GREENWICH                                Steward                                                                February 2015 – May 2015

Part of a large team format at the O2 Arena, Europe’s top live entertainment venue.

Main responsibilities included maintaining customer safety and providing outstanding customer service to all guests, performers, media and staff who enter the venue.

Stewarding roles involve, but are not limited to:

                Welcoming all visitors to the venue in a polite and enthusiastic manner.

                Addressing any fan queries or complaints.

                Dealing with any visitor access needs.

                Ticket and Pass checking

                Crowd management and support.

                Fully conversant with venue emergency and evacuation procedures.

                Taking care for the health and safety of myself and others in line with the Health & Safety policy.

Education and Qualifications

Saint Michaels Catholic College                                                                 2012 - 2014

BTEC Extended Diploma in Sport

Qualification Grade: Distinction

A Sport practical work-related course

Saint Michaels Catholic College                                                                2007 – 2012

12 GCSE’s including B/C grade in English, Mathematics and Science

Referees

Upon Request