Operations Director CV

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utilise my experience from working for a large national firm on a #################ð#######ð

more localised based to allow us to develop the business. As a Profit Munlochy

Centre Manager I was very much results driven with over 22 years'

VWYZ_1^]][W\1&V][Y_1\]^Z[^     warehousing, distribution,cost control, budgeting and negotiations, health & safety, sales, recruitment, training & development and

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administration. Professional competencies in project planning, scheduling and monitoring to ensure project accomplishment within defined time / cost parameters. Hands on experience in warehouse management and distribution management. Proven ability to

CORE SKILLS develop, oversee operating budgets and communicate with other

HMS Office Suite (Word, Excel, departments, vendors and executive management to ensure

PowerPoint, Teams) and Company procurement goals are met. Capabilities in designing innovative

Specific (CRM, Purchasing & strategies to generate desired resonance across potential market

Operating Systems) segments. Decisive individual and with a “big picture” vision, who

HDistribution Management within excels in optimising operational performance, strengthening team

various areas of Scotland. relationships, influencing key opinion leaders and increasing market

HOperations Management share. Seeking a challenging management role in a reputed,

HSupply Chain Management organisation to attain personal & professional growth and contribute

HBusiness plan, Progress to the organisation's goals & objectives.

HBusiness plans, Profit
HBusiness development
HRecruitment

EXPERIENCE HTeam Building

HDirected day-to-day operations by spearheading implementation of

short-term and long-term strategies to achieve business plan and CERTIFICATIONS

profitability goals.

Matrix Partners (Effective Selling, Sales HReduced process lags, recruiting, hiring, training, coaching and

& Management, Managing Sales Team) managing administrative sales and operational staff to ensure

Dale Carneigie (The Dale Carneigie optimal productivity.

Course) Pareto Law (Leading and HManaged pre-inspections, site supervision, site measurements,

Managing a Successful Team Driven scheduling and equipment management.

Culture) Collinson Grant (Health & HAdministered accounts payable and accounts receivable functions,

Safety Management, Managing daily cash reconciliation, returned merchandise approval, sales

Absence, Managing Disciplinary Action reporting, invoicing and budget management.

& Redundancy (Dovedale Management HStrengthened operational efficiencies and traceability, developing

Development Course, Grassmere organisation systems for financial records and sales reports.

Mangement and Leadership Skills) HFostered relationships with customers to expand business and

enhance client satisfaction. HOversaw financial management activities, including budget

HKey Achievements: Grew the business From Start-up to 2 million Other: Driver; full clean licence

pounds turnover. HEmployed and retained the staff throughout the life of the

business.

COVID 19 saw our business being forced to shut down, We managed

REFERENCES to keep everything going despite lack of support from the

Government. As work began to be phased back in it became clear we References are available on request

were going to be unable to sustain the levels of service our clients required and took the decision to wind up rather than face months of uncertainty.

INTERESTS

and customer service standards with P&L accountability

HKey player in analysis, development, and implementation of strategic business plans & policies, ensuring organisational growth, targeting maximum profitability & cost effectiveness .

HPlanning and implementing distribution strategies to maximise the customer satisfaction, ensuring retention and long term business relationship

HAccountable for strategy Implementation and business development plans for the company, setting up all processes related to product management and creating the roadmap for the products •

HWorking on various strategies to achieve business goals aiming towards the growth in business volumes as well as profitability in order to achieve targets •

HManaging the day-to-day administration of the business including customer invoicing, purchasing of stock, managing expense and payment of all supplier invoices •

HOverseeing negotiations on prices and assisting in the implementation of buying activities by achieving set targets including rebates and settlements •

HFormulating annual operating budget and preparing & producing annual business plan detailing both projected sales and profitability with all the cost/ expenditure •

HResponsible for corporate planning, developing marketing strategy, driving revenue maximisation, resources management, implementing financial and administrative control in an increasingly competitive environment •

HKey Achievements: •

HSuccessfully managed the redevelopment of the entire business in a short span of time •Managed a stock holding of up to £1,000,000.00 ensuring good return on investment for the company •

HManaged day to day distribution throughout the Highlands & Islands.

HInstrumental in managing the projects right from design, costing and development to completion •

HIntroduced operating systems and procedures to allow the business to expand by effectively strategising and increasing service levels to customer base •

HHold the distinction of expanding the local market during a tough period in the construction market by diversifying the business into some other specialist fields •

HEffectively developed renewables market specialising in solar PV, heat pumps, biomass, voltage optimisation and cost of ownership energy surveys •

HRecorded an exceptional growth in business from 1.7million in 2006 to 6.4 million in 2013 with an increase in margin from 19.8% to 30.2% •

HConsistently achieving profit share every year and record profit share in the four of last five years.

May 2002 to February 2007

Profit Centre Manager Edmundson Electrical Ltdð1Kirkcaldyð1Fife

HResponsible for managing overall operations, structuring budgets, and leading the negotiations of both customer terms, and supplier terms at both a local and national level •

HPreparing annual business plan with projected sales, cost and profitability along with leading a team of 6 members •

HReviewing existing systems & procedures and designed internal controls/quality audit checks for various operational areas for achieving higher operational efficiency, resource rationalisation and cost reduction

HProjecting annual reports based on expenditures profits including salaries, vehicles, freight in and out, stationary, warehousing expenses, utilities, stock holding investment creditor and debtor projections •

HKey Achievements: Instrumental in achieving record turnover and profit every year including 2002.

September 2000 to April 2002 Profit Centre Manager Elgin

HResponsible for negotiating and budgeting of all operational expenditure within the business and overseeing recruitment and training of all staff •

HDefining performance standards across all functional areas and periodically reviewing performance with deft application of concurrent management audit procedures •

HResponsible for hiring, training, coaching, mentoring and terminating staff in line with the policies and procedures •

HKey Achievements: Revived the business from loss to making operating income in the first year of taking charge and achieved a marginal profit share for the staff in second year.

August 1995  to August 2000

External Sales Engineer Edmundson Electrical Ltdð1Invernessð Highland

HResponsible for managing day-to-day operations including key accounts, opening new accounts, generating new sales leads and project business.

HVisiting both key and prospective clients including contractors, local authorities and facility management companies generating enquiries and orders.

HPreparing and maintaining a strategic weekly call plan for the identified key clients/prospects whilst developing new areas of the business and negotiating with clients to achieve new contracts.

HKey Achievements: •Consistently achieved targets and recognised as one of the top performing sales people in the region that quickly provided an opportunity to progress into management.

May 1992 to July 1995 TAYLOR ELECTRICAL LTD

EDUCATION A-Levels

Invergordon Academy

Including English, Mathematics,Physics, Chemistry, History, Statistics, Technical Drawing and Media Studies