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Customer Services Warehouse transport
Other Customer Services & Call Centre Warehouse Operative Delivery Assistant
Transport Assistant Customer Service Certificate Travel Services
Qualification Maths and English NVQ leisure and business NVQ Travel Services
Warehouse Operative
2018 -
Present
* Handling and moving of parcels to ensure stock is managed effectively
* sorting of parcels to ensure they are distributed correctly into the right trailer
* picking products to customer orders
* Using various Systems
* scanning orders to their destinations
2017 -
2018
Job Title: Cleaning/Customer service operative
* Providing great customer service to customers, signing them in and showing them the camp and accommodation.
* Providing up keep to the accommodation, i.e. cleaning where needed and simple D.I.Y tasks
* Working during the night to maintain a smooth running of the camp
* Assisting customers with queries and complaints
Managing deliveries and stock
Delivery Assistant
2014 -
2016
(While home from
-------
* Helping customers with Product enquires and stock availability
* Stock picking
* Correcting stock checks
* Managing till and feedback
2013 -
2016
Job Title: Cleaning/Customer service operative
* Providing great customer service to customers, signing them in and showing them the camp and accommodation.
* Providing up keep to the accommodation, i.e. cleaning where needed and simple D.I.Y tasks
* Working during the night to maintain a smooth running of the camp
* Assisting customers with queries and complaints
* Managing deliveries and stock
2008 -
2013
Job Title: Cleaning/Customer service operative
* Serving customers food and drink during visiting times
* Ordering of stock with current requirements in mind ensuring that overstocking didn't happen
* Cashing tills off and ensuring the balance was correct at the end of the day
* Taking inbound and outbound calls when required, offering advice and guidance
* Providing activities for children who are visiting relatives
* Supporting families when required
* Booking in visitors, with correct visiting orders
* Ensuring health and safety is maintained throughout visits
Bar Staff
2008 -
2013
* Serving customers with food and drinks
* Maintaining cleanliness around the bar and restaurant
* Handling money and the tills
* Handling customer queries
Company Name: Partners of Prisoners and family support group (Risley prison)
Warehouse Operative
2003 -
2006
* Handling and moving of parcels to ensure stock is managed effectively
* sorting of parcels to ensure they are distributed correctly into the right trailer
* working in the depot office in case a customer has missed a parcel and can collect via our office
* Using various Systems
Personality Assessment data not available!
######## #######
Flat Sandringham House, The Square
London Road
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Email: ######################
Personal Profile
I am an enthusiastic, extremely reliable individual who works well without direct supervision and is accustomed to using my own initiative. I can also work well as part of a team. I am happy to help and where possible give advice to assist either individuals or the business. I have had to be particularly responsible and trustworthy in my previous roles and believe that I can offer a company a loyal and honest approach to my work, working hard at anything I am given to do. I am willing to be trained to ensure the full use of my potential.
Employment history
Company Name:MJ Birtwistle & Co Limited
Date: November 2018 – Present
Job Title: Warehouse Operative
• Handling and moving of parcels to ensure stock is managed effectively
• sorting of parcels to ensure they are distributed correctly into the right trailer
• picking products to customer orders
• Using various Systems
• scanning orders to their destinations
Company Name: Happycamp
Date: Febuary 2017- October 2018
Job Title: Cleaning/Customer service operative
• Providing great customer service to customers, signing them in and showing them the camp and accommodation.
• Providing up keep to the accommodation, i.e. cleaning where needed and simple D.I.Y tasks
• Working during the night to maintain a smooth running of the camp
• Assisting customers with queries and complaints
Managing deliveries and stock
Company Name: Argos (While home from Euro Camp)
Date: October 2014 – December 2016
Job Title: Delivery Assistant
• Helping customers with Product enquires and stock availability
• Stock picking
• Correcting stock checks
• Managing till and feedback
Company Name: Euro Camp
Date: April 2013 – November 2016
Job Title: Cleaning/Customer service operative
• Providing great customer service to customers, signing them in and showing them the camp and accommodation.
• Providing up keep to the accommodation, i.e. cleaning where needed and simple D.I.Y tasks
• Working during the night to maintain a smooth running of the camp
• Assisting customers with queries and complaints
• Managing deliveries and stock
Company Name: Turf and Feather Pub
Date: March 2008 – March 2013
Job Title: Bar Staff
• Serving customers with food and drinks
• Maintaining cleanliness around the bar and restaurant
• Handling money and the tills
• Handling customer queries
Company Name: Partners of Prisoners and family support group (Risley prison)
Date: May 2008 – January 2013
Job Title: Cleaning/Customer service operative
• Serving customers food and drink during visiting times
• Ordering of stock with current requirements in mind ensuring that overstocking didn’t happen
• Cashing tills off and ensuring the balance was correct at the end of the day
• Taking inbound and outbound calls when required, offering advice and guidance
• Providing activities for children who are visiting relatives
• Supporting families when required
• Booking in visitors, with correct visiting orders
• Ensuring health and safety is maintained throughout visits
Company Name: DHL
Date: November 2003 – June 2006
Job Title: Warehouse Operative
• Handling and moving of parcels to ensure stock is managed effectively
• sorting of parcels to ensure they are distributed correctly into the right trailer
• working in the depot office in case a customer has missed a parcel and can collect via our office
• Using various Systems
Education/qualification
NVQ Diploma in Travel Services (leisure and business)
Level 2 Certificate in Travel Services- tour operators (leisure and business)
Functional skills qualification in Maths and English level 1
References available on request