CHEMISTRY CV

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PROFILE:

Ambitious and enthusiastic marketing and event management professional seeking work after being made redundant due to Covid-19. Having completed two internships in the events industry whilst at university followed by employment in an event role after graduation, I am keen to continue my career within this sector. I am a creative individual with good organisational and people skills.

EDUCATION/QUALIFICATIONS:

PEARSON BUSINESS SCHOOL, LONDON                                                                                 September 2016 – May 2019

Business Management with Marketing BA (Hons) - 2:1

Modules including:

Operations and Project Management (81) Creative Campaigns (76) Sales Management (78)

DR CHALLONER’S HIGH SCHOOL, BUCKINGHAMSHIRE                                             September 2008 – June 2016

A Levels

English Language (C) Geography (C) Business Studies (C)

GCSEs:

English; English Literature; Maths; Science; Additional Science; Geography; German; Drama

ICT Functional Skills Level 2

EMPLOYMENT:

THE CHEMISTRY CLUB, LONDON – C-Suite and Government/Public Sector Networking Organisation

Guest Relations and Event Coordinator                                                                         June 2019 – July 2020

                Assisting the Events Manager with the planning of industry specific networking events for senior executives (FTSE 100 equivalent) in both private and public sector organisations    

                Running of events – organising venue staff on arrival, checking catering, AV preparations, managing the 30+ event staff to ensure smooth running

                Preparations prior to event including packing event kit, booking security/van hire, catering, printing of guest, staff and team badges

                Venue research including site surveys and negotiation

                Arranging annual staff summer and Christmas parties

                Using mail merge toolkit to send and manage emails to 1,000+ individuals

                Ordering new marketing and graphic design supplies (event banners and promo material)

                Researching public and private sector guests for future events

                Arranging phone meetings for office team and taking calls from guests to discuss event

                Responsible for updating guestlists for upcoming events twice daily and distribution

                Responsible for managing temporary staff timesheets, invoices and payments

                Basic administrative tasks –online orders, updating database and management of petty cash

WAITROSE & PARTNERS, GERRARDS CROSS

Customer Services Supervisor                                                                                                September 2015 – May 2019

                Supervising 10 checkout and customer service staff including planning daily staff rota and duties

                Responsible for customer refunds and assisting younger colleagues with underage restricted sales

                Working at Customer Services Desk answering customer queries and resolving problems

                Working as a cash office trained Partner on branch finances. Including running of sales reports and audits, cash allocation, cashing up and safe storage of daily takings

                Training new customer service staff and ensuring correct procedures are followed

                Greeting customers and ensuring good product presentation as a Customer Service Ambassador

                Working with marketing team on branch promotions and new product advertisements

WORK EXPERIENCE

RED CARNATION HOTEL GROUP, LONDON

Conference and Events Coordinator Intern                                                                                       June-August 2018

                Invited to return to the Events team by hotel management for a second summer internship

                Created bespoke packages/proposals for group event bookings using Upmail system

                Personally contributed and confirmed events worth a total revenue of £18,148.50

                Contacted social media influencers for exposure opportunities

                Researched 2018 Sales and Marketing Plans for competitor hotels and event spaces

                Created blog posts for wedding sites

Events Assistant Intern                                                                                                                       July-August 2017

                Used Maestro Sales and Catering system to search and make bookings

                Learnt how to create client invoices

                Created and distributed Function Sheets

                Produced client signage including name cards/ menu books

                On-site competitor checks with additional extensive online research 

                Promoted high standards of client etiquette which included 'follow-up' phone calls and emails

                Checked third party websites to ensure current company promotions/media are up to date

CHILTERN CONSERVATION BOARD, CHINNOR                                                                                                            June 2014

Office Assistant

                Updated social media pages with links to local events and news articles promoting summer events

                Assisted organisation of promotional summer fair, updated database of stallholders, allocated pitches and prepared posters

                Attended red kite promotional event

ACHIEVEMENTS AND INTERESTS:

                Grade 7 Saxophone

                St John’s Ambulance First Aid Certificate

                Young Enterprise Business Adviser – weekly group adviser; county finals judge; school business activity day helper

                Brownie Pack Unit Helper – planning, organising weekly meetings and handling pack accounts

References on request