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Accountancy Catering Customer Services Procurement Retail
Barista Head of Purchasing Merchandiser Bookkeeper Kitchen Porter Waiter & Waitress Other Customer Services & Call Centre Customer service Bar Manager DJ artists
Customer Liaison Cash Handling Issuing Invoices Payment of Invoices Paye/Prsi Stocktaking Customer Service Rota management - managing
HND Art & Design GCSE Art & Design GCSE English GCSE Geography GCSE Maths GCSE Religion GCSE Science GCSE Technology
barista
2019 -
Present
Responsibilities:
* Customer service - dealing with customers, dealing with enquiries, taking orders for drinks and foods, being welcoming and friendly
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* Merchandising - to include re-stock of product onto the shop floor.
* Handling deliveries from suppliers - stock checking to ensure all product has been delivered and that all product is in good condition.
* Fielding telephone calls.
* General housekeeping - ensuring that the shop is always tidy and clean.
* Cash handling - dealing with cash from paying customers.
Bar Manager
2004 -
2019
HMI McMullan/The Vineyard
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Responsibilities:
* Accounting - this includes bookkeeping, invoicing customers, paying invoices sent in by suppliers and PAYE for employees.
* Stock Management - Stock taking to be done on a weekly basis to ensure that stock levels were managed efficiently. Ordering and accepting deliveries from suppliers.
* Cash handling - this includes dealing with cash from paying customers and cashing up at the end of each shift.
* Rota management - managing employee holidays and availability to ensure that all shifts were covered and that employees were getting the required daily and weekly rest breaks.
* Health and safety monitoring - this included health and safety audits of the premises and ensuring all employees and customers were safe.
* Event Management - Organising live music and DJ events, including contacting artists and liaising with licencing and council officials thereon.
* Social media management - marketing and promoting various events and replying to customer enquiries.
* Customer service - dealing with customers, dealing with enquiries, taking orders for drinks and foods, being welcoming and friendly to all customer.
* Marketing and Merchandising.
* Email and general correspondence duties.
* Negotiating with professional & sales representatives.
Sales Assistant
2003 -
2008
Sales Assistant
Responsibilities:
* Customer service - dealing with customers, dealing with enquiries.
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* Merchandising - to include re-stock of product onto the shop floor.
* Handling deliveries from suppliers - stock checking to ensure all product has been delivered and that all product is in good condition.
* Fielding telephone calls.
* General housekeeping - ensuring that the shop is always tidy and clean.
* Cash handling - dealing with cash from paying customers.
Reason for leaving: To attend university
Name of Institution:
Southern Regional College
Education Title:
HND
Major:
Art & Design
Description:
Pass with Merit
Secondary Education
GCSEs:
Art & Design: A* Technology: A
Maths: B Geography: B
English: C Science: C
Religion: C
Personality Assessment data not available!
##### ####### - CV
Address: ################, ######, ##########, ########
Telephone: 0##########
Email: ########################
NI Number: JL#####B
About
I enjoy new challenges, learning new things and developing my skills. I am a quick learner who is both enthusiastic and friendly. I enjoy meeting new people and organising events which makes tis possible. I enjoy spending my free time with friends and family as well as attending the gym, travelling and working on art.
Career Skills
Skills include Accounts Management, Customer Services, Hospitality, Staff Management, Event Management, Health and Safety at work, the use of Microsoft Office (word, excel, outlook, powerpoint) and conducting presentations.
I also have a Driving Licence and access to my own vehicle.
Education
Southern Regional College (UBI)
HND in Art & Design
Pass with Merit
Secondary Education
GCSEs:
Art & Design: A* Technology: A
Maths: B Geography: B
English: C Science: C
Religion: C
Career History
ICONS.
Job title: barista/waitress
SEP 2019 To present
Responsibilities:
● Customer service – dealing with customers, dealing with enquiries, taking orders for drinks and foods, being welcoming and friendly
● Merchandising – to include re-stock of product onto the shop floor.
● General housekeeping – ensuring that the shop is always tidy and clean.
● Cash handling - dealing with cash from paying customers.
● Marketing and Merchandising.
● Email and general correspondence duties.
● Negotiating with professional & sales representatives.
Reason for leaving: New role and opportunity
● Customer service – dealing with customers, dealing with enquiries.
● Merchandising – to include re-stock of product onto the shop floor.
● General housekeeping – ensuring that the shop is always tidy and clean.
● Cash handling - dealing with cash from paying customers.