Internal
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Customer Services IT Sales
Graphic Web Designer Sales Representative Technical Sales .NET Developer Call Agent
RSA Stage 1 Monthly Sales Complaint Handling Organisational Skills good customer Service skills Cold Calling Manage K
GCSE'S BUSINESS STUDIES NVQ BUSINESS & FINANCE
Technical Sales
2012 -
Present
( Full-time Permanent)
Technical Sales / Field Sales Representative - Kilwaughter Minerals Ltd
-------
* Manage K-Rend and Mineral product sales throughout Ireland & designated UK Region Field Sales and office based role.
* Selling into various sectors Construction, Agriculture, Manufacturing
* Identify & Sell to customer needs
* Plan weekly work schedule / always 2 weeks in advance
* Outbound cold calling driving new business
* Service existing clients / Target new business opportunities
* Attaining Individual KPIs & Company Targets
* Target driven to succeed and progress
* Liase with Sales administrator daily on order processing
* Provide sales quotes and technical support to clients
* Maintain good customer Service skills
* Manage and maintain customer records on CRM system
* Liase with finance team on new accounts
* Good Communication, Administration, Organisational Skills
* Build relationships and rapport with clients
* Working part of a team especially within the Sales office
* Follow company procedures for complaints handling & health and safety
* Attend company seminars / promotional events when required
* Attend weekly & monthly sales meetings
* Report to Regional Sales Manager & Commercial Manager
* Use of all systems outlook, word, excel, acrobat
Key Account Executive
2012 -
2012
( Temporary Position)
Key Account Executive - Power NI
Home Insurance Tele-Sales Account Manager
2011 -
2011
( Made Redundant )
Shop / Legal and General, Belfast ( Field based & Office based)
-------
* Manage Increase of Home Insurance Sales within The Mortgage Shop / L & G
* Selling Household Insurance (advised)
* Referring Mortgages, ASU, Life & CI Cover to advisors
* Identify & Sell to Customer needs
* Target Driven Environment
* Customer Service
* Good Communication, Administration, Organisational Skills
* Build relationships and rapport with clients
* Working part of a team
* Attend Weekly Management Sales Meetings
* Use of all systems outlook, word, excel, acrobat
2010 -
2012
Key Account Executive - Power NI
( Temporary Position)
/ Field Sales Executive - Northern Media Group
-------
* Selling advertising for Q Radios six stations throughout the province
* B 2 B selling look after existing accounts and sell to bring in new business
* Identify & Sell to Customer needs
* Target Driven Environment
* Customer Service
* Good Communication, Administration, Organisational Skills
* Build relationships and rapport with clients
* Working part of a team
* Attend Weekly Management Sales Meetings
* Use of all systems outlook, word, excel, acrobat
Mortgage Sales Advisor
2008 -
2010
* Selling Mortgages / Additional loans / over the telephone and in branch (Non-advised)
-------
* Selling Household Insurances, buildings & contents cover (advised)
* Selling (Paymentcare) Mortgage Repayment cover, life & critical illness cover (advised)
* Cross selling abbey bank accounts, credit cards, personal loans & savings
* Identify & sell to customers needs
* Target driven environment
* Highly motivated person
* providing the best customer service
* Good communication \ administration & organisation skills
* Build rapport & relationships with customer to close the deal
* Working part of a team
* Use of systems microsoft outlook, word, excel, acrobat....
Mortgage Sales Advisor
2007 -
2007
( Field & Office based)
* Selling Mortgages (Whole of Market) face to face by interview & over the telephone
-------
* Selling Household Insurances, buildings & contents cover (Whole of market)
* Selling TMPP Mortgage Repayment cover, life & critical illness cover (Whole of market)
* Identify & sell to customers needs
* Target driven environment
* Highly motivated person
* providing the best customer service
* Good communication & organisation skills
* Build rapport & relationships with customer to close the deal
* Working part of a team
* Use of systems microsoft outlook, word, excel, acrobat....
Mortgage
2004 -
2007
* Selling Mortgages over the telephone (Non-advised)
-------
* Selling Household Insurances, buildings & contents cover (advised)
* Selling TMPP Mortgage Repayment cover, life & critical illness cover (advised)
* Cross selling abbey bank accounts, credit cards, personal loans & savings
* Identify & sell to customers needs
* Target driven environment
* Highly motivated person
* providing the best customer service
* Good communication & organisation skills
* Build rapport & relationships with customer to close the deal
* Working part of a team
* Use of systems microsoft outlook, word, excel, acrobat....
Admin Officer
2004 -
2004
Sales Administrative Clerk
2003 -
2004
Lab Technician
2000 -
2003
Lab Technician
1998 -
2000
1991
-
1996
Name of Institution:
COLERAINE BOYS SECONDARY SCHOOL
Education Title:
GCSE'S
Major:
MATHS, ENGLISH, BUSINESS STUDIES, SCIENCE
Description:
CDT - D
FRENCH - D
1996
-
1998
Name of Institution:
COLERAINE 6TH FORM
Education Title:
NVQ
Major:
BUSINESS & FINANCE
Description:
RSA 1 & 2 CERTIFICATES FOR WORD PROCESSING & TYPING - MERIT
Personality Assessment data not available!
Curriculum Vitae
#### #######
Address: ###################, ########## #########, ########
Mobile: 0##########
Email: #######################
EMPLOYMENT HISTORY
July 2012 to Present ( Full-time Permanent)
Technical Sales / Field Sales Representative – Kilwaughter Minerals Ltd
* Manage K-Rend and Mineral product sales throughout Ireland & designated UK Region Field Sales and office based role.
* Selling into various sectors Construction, Agriculture, Manufacturing
* Identify & Sell to customer needs
* Plan weekly work schedule / always 2 weeks in advance
* Outbound cold calling driving new business
* Service existing clients / Target new business opportunities
* Attaining Individual KPIs & Company Targets
* Target driven to succeed and progress
* Liase with Sales administrator daily on order processing
* Provide sales quotes and technical support to clients
* Maintain good customer Service skills
* Manage and maintain customer records on CRM system
* Liase with finance team on new accounts
* Good Communication, Administration, Organisational Skills
* Build relationships and rapport with clients
* Working part of a team especially within the Sales office
* Follow company procedures for complaints handling & health and safety
* Attend company seminars / promotional events when required
* Attend weekly & monthly sales meetings
* Report to Regional Sales Manager & Commercial Manager
* Use of all systems outlook, word, excel, acrobat
March 2012 to June 2012 ( Temporary Position)
Key Account Executive – Power NI
September 2010 to March 2012 ( Temporary Position)
Advertising Internal / Field Sales Executive – Northern Media Group
* Selling advertising for Q Radios six stations throughout the province
* B 2 B selling look after existing accounts and sell to bring in new business
* Identify & Sell to Customer needs
* Target Driven Environment
* Customer Service
* Good Communication, Administration, Organisational Skills
* Build relationships and rapport with clients
* Working part of a team
* Attend Weekly Management Sales Meetings
* Use of all systems outlook, word, excel, acrobat
January 2011 to August 2011 ( Made Redundant )
Home Insurance Tele-Sales Account Manager – The Mortgage Shop / Legal and General, Belfast ( Field based & Office based)
* Manage Increase of Home Insurance Sales within The Mortgage Shop / L & G
* Selling Household Insurance (advised)
* Referring Mortgages, ASU, Life & CI Cover to advisors
* Identify & Sell to Customer needs
* Target Driven Environment
* Customer Service
* Good Communication, Administration, Organisational Skills
* Build relationships and rapport with clients
* Working part of a team
* Attend Weekly Management Sales Meetings
* Use of all systems outlook, word, excel, acrobat
January 2008 to December 2010
Mortgage Sales Advisor / Personal Banking Advisor - Santander, Belfast
* Selling Mortgages / Additional loans / over the telephone and in branch (Non-advised)
* Selling Household Insurances, buildings & contents cover (advised)
* Selling (Paymentcare) Mortgage Repayment cover, life & critical illness cover (advised)
* Cross selling abbey bank accounts, credit cards, personal loans & savings
* Identify & sell to customers needs
* Target driven environment
* Highly motivated person
* providing the best customer service
* Good communication \ administration & organisation skills
* Build rapport & relationships with customer to close the deal
* Working part of a team
* Use of systems microsoft outlook, word, excel, acrobat….
July 2007 to December 2007
Mortgage Sales Advisor - Mortgage IQ Ltd, Carrickfergus ( Field & Office based)
* Selling Mortgages (Whole of Market) face to face by interview & over the telephone
* Selling Household Insurances, buildings & contents cover (Whole of market)
* Selling TMPP Mortgage Repayment cover, life & critical illness cover (Whole of market)
* Identify & sell to customers needs
* Target driven environment
* Highly motivated person
* providing the best customer service
* Good communication & organisation skills
* Build rapport & relationships with customer to close the deal
* Working part of a team
* Use of systems microsoft outlook, word, excel, acrobat….
October 2004 to July 2007
Mortgage / Banking Sales Consultant - HBOS PLC, Belfast
* Selling Mortgages over the telephone (Non-advised)
* Selling Household Insurances, buildings & contents cover (advised)
* Selling TMPP Mortgage Repayment cover, life & critical illness cover (advised)
* Cross selling abbey bank accounts, credit cards, personal loans & savings
* Identify & sell to customers needs
* Target driven environment
* Highly motivated person
* providing the best customer service
* Good communication & organisation skills
* Build rapport & relationships with customer to close the deal
* Working part of a team
* Use of systems microsoft outlook, word, excel, acrobat….
March 2004 to September 2004
Admin Officer (Temporary) - DVLNI (Civil Service), Coleraine
April 2003 to February 2004
Sales Administrative Clerk ( maternity cover/temporary) - Christies Ltd, Coleraine
July 2000 to August 2003
Lab Technician / Administrator - BKS Surveys Ltd, Coleraine
October 1998 to February 2000
Lab Technician / Administrator - McKeag & Co, Coleraine
EDUCATION
1996 to 1998
Coleraine 6th form centre - nvq business & finance - Merit
RSA 1 & 2 certificates for word processing & typing - merit
1991 To 1996 - Coleraine boys secondary school
GCSE's
maths - D
English - C
Business Studies - d
Science - d
CDT - d
french - d
OTHER SKILLS
REFERENCES
Available upon request.