Recruitment Consultant CV


  • Recruitment Consultant

    Search Consultancy



    Personal Details
    Desired job title:   Recruitment Consultant
    Location:  
    Added On:   about 8 months ago

    Internal

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    Industries

    Accountancy HR Marketing Media Recruitment Consultancy Sales recruitment

    Job Titles

    Accounts Payable Officer HR Manager Journalist Assistant Recruitment Consultant Sales consultant Affiliate Manager Senior Design Consultant design consultant Manager Supervising Kitchen Designer admin an empathetic and approachable manager Senior Design Manager

    Skills

    Business liaison Team Management CAD Security Clearance PUBLIC TRUST Customer Satisfaction Manage time contraints Disciplinary Manage team appointments extensive training Staff Development and Training Social Media Manage time Budgets & Budgeting Customer Service Job Descriptions KPIs GDPR perm training

    Qualifications

    New Media, Digital & Creative Product Design Scottish Highers Maths Scottish Highers Geography Scottish Highers English HND engineering HND HND Design HND Business

    Employment History

    Recruitment Consultant

    2019 - Present

    Recruitment Consultant; Technical & Engineering - ------- During my time as a recruitment in the technical and engineering team at Search Consultancy, I completed both perm training and selling training courses as well as completing the employment law and GDPR assessments. I carried out many tasks and reached my weekly KPI's. Some of my responsibilities in my role included: * Carrying out telephone interviews with candidates * Carrying out screening interviews with candidates (face to face or conference calls) * Helping candidates prepare for job interviews * Registering candidates and carrying out the full 360 referencing process * Building rapport with clients/companies * Take on jobs & job descriptions from clients/companies * Write and advertise jobs * Use different methods to search for candidates * Use different methods to search for new clients * Carry out meetings with clients * Reach and exceed KPI's * Work wellautonomously and as part of a team


    Sales consultant

    2019 - 2019

    Senior Home improvement Sales consultant - ------- In this role, I have expanded my skills and now am involved in sales relating to kitchens, bathrooms, windows and conservatories. I have received extensive training in these areas, and have performed well in my role. My key responsibilities are - * Excellent customer service - including co-ordination of full process. * Communicating effectively with all members of the team & customers. * Build leads with businesses and customers * Administration * Organising & chairing multi-disciplinary meetings * Management tasks including liaising with businesses and securing showroom. * Adapting working hours to suit business * Support junior staff * Design projects - CAD system, designing projects in line with customer's ideas & vision * Deal with any conflicts/complaints, de-escalation. * Negotiate sales/budgets. * Manage time effectively - autonomous working * Build report with customers leading to recommendations. * Promote business through different platforms ie social media & reviews of service & my own individual service. * Reflecting on feedback to continuing improve my customer service and performance.


    Senior Design Manager

    2018 - 2019

    In this role, I managed a varied team of designers and supported and motivated them to meet goals and targets. I delivered staff training to ensure designers felt confident in their sales pitch and gave them opportunities to discuss current issues. I was an empathetic and approachable manager but ensured goals and targets were met through excellent staff performance. I ensured good team moral and job satisfaction which I believe assisted in excellent company performance. My over all rolesat custom kitchens required me to - * Effectively manage my own diary * Support junior team of designers and provide support & supervision. * Manage team appointments * Provide team training and motivation * Build raport with customers and as manager of the team. * Measure precisly * Customer service * Identify leads * Design projects - articad. * Communicate effectively * Deal with any conflicts/concerns - staff & customers * Neogotiate sales/budgets. * Administration relating to sales and staff rotas and payroll. * Manage time contraints * Support and train new junior staff. * Ensuring customer satisfaction * Report any concerns to CEO and communicate effectively. * Promote business through different platforms ie social media & reviews of service & my own individual service. * Reflecting on feedback to continuing improve my customer service, management and performance.


    Senior Design Consultant

    2016 - 2018

    Senior Design Consultant, Homeworld, My role within Homeworld included - ------- * Customer service * Communincate effectively with all memebers of the team * Build leads with businesses and customers * Administration * Management tasks including liaising with businesses and securing showroom. * Adapting working hours to suit business * Support junior staff * Design projects - CAD system. * Deal with any conflicts/complaints. * Negotiate sales/budgets. * Manage time effectively * Build report with customers leading to recommendations. * Promote business through different platforms ie social media & reviews of service & my own individual service. * Reflecting on feedback to continuing inprove my customer service and performance. I was able to create sales worth over £ 1.4million in my time at Homewold, and this truly built my confidence as a sales & design consultant.


    Supervising Kitchen Designer

    2015 - 2016

    Key Responsibilities: * Customer service * Communincate effectively with all memebers of the team * Build leads with businesses and customers * Administration * Support junior staff * Leadership & management of junior designers & admin staff * Design projects - fusion 20/20 system. * Deal with any conflicts/complaints. * Negotiate sales/budgets. * Manage time effectively * Build report with customers. * Working directly with other businesses and building a working relationship with companys.


    Manager

    2013 - 2015

    Manager, Leaker Direct, ------- Responsibilities: * Business liaison. * Stock & warehouse control * Liaisng with trade businesses. * HR management * Team Management * Managing a showroom & promoting sale. * Team motivation. * Using CAD system * Customer service - dealing with complaints/conflicts and errors.


    Education History

    2009 - 2013

    Name of Institution: Coatbridge High School

    Education Title: HND

    Major: Business, HND Design, engineering

    Description: Highers achieved - English B, Maths B, Geography B, Product design B. Physical education C.


    Hobbies & Interest

    Hobbies and Interests I am a very motivated and ambitious individual. I have been interested in business from a young age and hope to develop my knowledge in other areas relating to design, engineering, housing and customer service. I am friendly, enthusiastic and love meeting new people. I currently coach a basketball team and play within the team myself. I have excellent leadership skills, and enjoy supporting people to meet their goals. I enjoy motivating others and working alongside like-minded people. I feel I am ready for new challenge and would be and excellent addition to any team. References are available upon request


    Personality Assessment data not available!


    Recruitment Consultant CV Profile

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    Personal Profile

    I am an extremely hard working, ambitious and reliable individual. I enjoy meeting new people andI am friendly and approachable. I enjoy working both in a team environment and autonomously. I can effectively self-manage and prioritise my work load but also enjoy working with people and supporting others. Icanbuild excellent working relationships and ensure I always communicate effectively. In previous roles, I have always been in a position of trust and have demonstrated a great ability to build report with customers, junior staff and other businesses. Throughout my career, I have continually gained positive feedback on my management style and my ability to support a team of individuals effectively.  I am very adaptable, a quick learner and enthusiatstic about building my skills and knowledge in a variety of areas.Having developed so many transferable skills in my previous roles, I am now looking for a new challenge in an environment different to my previous sales roles.

     

     

    Key Skills and Experiences

                    Strong communication skills

                    Organisational and timekeeping skills

                    Excellent customer service

                    Excellent sales skills

                    Experience in surveying and quick to learn.

                    Team management.

                    Management administration

                    Excellent leadership skills

                    Delegation skills.

                    Motivational & approachable management style.

                    Stock control and warehouse management

                    Computer Aided Design experience – Variety of systems.

                    Managing clients and candidates through the recruitment process

                    Managing KPI’s

     

     

     

     

    Employment History

     

    Nov 2019 –Present Recruitment Consultant; Technical & Engineering – Search Consultancy Glasgow

    During my time as a recruitment in the technical and engineering team at Search Consultancy, I completed both perm training and selling training courses as well as completing the employment law and GDPR assessments. I carried out many tasks and reached my weekly KPI’s.

    Some of my responsibilities in my role included:

                    Carrying out telephone interviews with candidates

                    Carrying out screening interviews with candidates (face to face or conference calls)

                    Helping candidates prepare for job interviews

                    Registering candidates and carrying out the full 360 referencing process

                    Building rapport with clients/companies

                    Take on jobs & job descriptions from clients/companies

                    Write and advertise jobs

                    Use different methods to search for candidates

                    Use different methods to search for new clients

                    Carry out meetings with clients

                    Reach and exceed KPI’s

                    Work wellautonomously and as part of a team

     

     

     

    Jan 2019 – Nov 2019 Senior Home improvement Sales consultant - Central Scotland Joinery

    In this role, I have expanded my skills and now am involved in sales relating to kitchens, bathrooms, windows and conservatories. I have received extensive training in these areas, and have performed well in my role.

    My key responsibilities are –

                    Excellent customer service – including co-ordination of full process.

                    Communicating effectively with all members of the team & customers.

                    Build leads with businesses and customers

                    Administration

                    Organising & chairing multi-disciplinary meetings

                    Management tasks including liaising with businesses and securing showroom.

                    Adapting working hours to suit business

                    Support junior staff

                    Design projects – CAD system, designing projects in line with customer’s ideas & vision

                    Deal with any conflicts/complaints, de-escalation.

                    Negotiate sales/budgets.

                    Manage time effectively – autonomous working

                    Build report with customers leading to recommendations.

                    Promote business through different platforms ie social media & reviews of service & my own individual service.

                    Reflecting on feedback to continuing improve my customer service and performance.  

     

     

     

    May 2018 – Jan 2019  – Senior Design Manager, Custom Kitchens, Paisley.

    In this role, I managed a varied team of designers and supported and motivated them to meet goals and targets. I delivered staff training to ensure designers felt confident in their sales pitch and gave them opportunities to discuss current issues. I was an empathetic and approachable manager but ensured goals and targets were met through excellent staff performance. I ensured good team moral and job satisfaction which I believe assisted in excellent company performance.  

    My over all rolesat custom kitchens required me to -

                    Effectively manage my own diary

                    Support junior team of designers and provide support & supervision.

                    Manage team appointments

                    Provide team training and motivation

                    Build raport with customers and as manager of the team.

                    Measure precisly

                    Customer service

                    Identify leads

                    Design projects - articad.

                    Communicate effectively

                    Deal with any conflicts/concerns – staff & customers

                    Neogotiate sales/budgets.

                    Administration relating to sales and staff rotas and payroll.

                    Manage time contraints

                    Support and train new junior staff.

                    Ensuring customer satisfaction

                    Report any concerns to CEO and communicate effectively.

                    Promote business through different platforms ie social media & reviews of service & my own individual service.

                    Reflecting on feedback to continuing improve my customer service, management and performance.  

     

     

    January 2016 – Jan 2018 – Senior Design Consultant, Homeworld, Kirkintilloch.

    My role within Homeworld included –

                    Customer service

                    Communincate effectively with all memebers of the team

                    Build leads with businesses and customers

                    Administration

                    Management tasks including liaising with businesses and securing showroom.

                    Adapting working hours to suit business

                    Support junior staff

                    Design projects – CAD system.

                    Deal with any conflicts/complaints.

                    Negotiate sales/budgets.

                    Manage time effectively

                    Build report with customers leading to recommendations.

                    Promote business through different platforms ie social media & reviews of service & my own individual service.

                    Reflecting on feedback to continuing inprove my customer service and performance.  

    I was able to create sales worth over £1.4million in my time at Homewold, and this truly built my confidence as a sales & design consultant.

    April 2015 until January 2016- Supervising Kitchen Designer, Howdens Joinery, Hamilton branch

    Key Responsibilities:

                    Customer service

                    Communincate effectively with all memebers of the team

                    Build leads with businesses and customers

                    Administration

                    Support junior staff

                    Leadership & management of junior designers & admin staff

                    Design projects – fusion 20/20 system.

                    Deal with any conflicts/complaints.

                    Negotiate sales/budgets.

                    Manage time effectively

                    Build report with customers.

                    Working directly with other businesses and building a working relationship with companys.

     

    October 2013 to April 2015Manager, Leaker Direct, Howden Ave, Newhouse Industrial Estate, Motherwell.

    Responsibilities:

                    Business liaison.

                    Stock & warehouse control

                    Liaisng with trade businesses.

                    HR management

                    Team Management

                    Managing a showroom & promoting sale.

                    Team motivation.

                    Using CAD system

                    Customer service – dealing with complaints/conflicts and errors.

    Education

    Glasgow Central & North Glasgow Colleges

    HND Business. HND Design engineering – August 2009/June2013.

    Coatbridge High School

    Highers achieved -

    English B, Maths B, Geography B, Product design B. Physical education C.

    Hobbies and Interests

    I am a very motivated and ambitious individual. I have been interested in business from a young age and hope to develop my knowledge in other areas relating to design, engineering, housing and customer service. I am friendly, enthusiastic and love meeting new people. I currently coach a basketball team and play within the team myself. I have excellent leadership skills, and enjoy supporting people to meet their goals. I enjoy motivating others and working alongside like-minded people. I feel I am ready for new challenge and would be and excellent addition to any team.

    References are available upon request

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