Personal Details
Name:
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Email:
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Telephone Number:
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Address:
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City:
Millisle
Post Code:
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Desired job title:
Charity Fund Raiser
Location:
Millisle
Added On:
about
8 months ago
Internal
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Industries
Administration Social Care Customer Services IT Scientific customer-service
Job Titles
Administration Office Administrator Carer Graphic Web Designer Biologist Chemist Customer Service Advisor Manager Charity Fund Raiser Customer Care acting Manager Supervisor of Administration and Customer Services Customer Service
Skills
job training RSA 1,2 and 3 RSA Stage 2 Royal Society of Arts Integrated Business Royal Society of Arts Technology
Qualifications
NVQ Level 4 HND Supervisory Management Biology Chemistry Pharmaceutical & Scientific
Employment History
Charity Fund Raiser
2019 -
Present
Rapport Funding -------
Currently not in employment.
Skills and Knowledge
Customer Care- Face to Face and over the telephone
MS Office- Word excel, PowerPoint and Outlook Office Administration
Leading a Team- I was Manager in KFC for 6mths after intensive on the job training. In BT I
was Responsible Person In Charge usually in the evenings essentially this involved acting Manager and for 6mths I managed sales team during my
2018 -
2019
Teleperformance Customer Service Advisor HMPO campaign
Customer Service Advisor
2018 -
2018
Carer
2015 -
2018
At home Carer Caring for elderly relative
Customer Service
1998 -
2015
British Telecom NI Customer Service/Sales Voluntary Redundancy
Data input clerk
1993 -
1998
Eason & Son NI Data input clerk 6 months
Supervisor of Administration and Customer Services 4.5 years
Admin.
1992 -
1993
Manager
1991 -
1992
Herbal Restaurants Ltd Trainee Manager Managed KFC Dunmurry
Clerical officer
1988 -
1990
Education History
Name of Institution:
College of Technology
Education Title:
RSA 1,2 and 3
Description:
RSA 2 Desktop Publishing Pass
RSA 2 Integrated Business Technology Pass
Name of Institution:
Belfast Royal Academy
Education Title:
`O' Level
Major:
Biology and R.E
Description:
`O' Level English, Mathematics, English literature, Physics and Chemistry C
Belfast College of Technology `A' Level Biology and Chemistry C and B
NVQ Level 4 Training and Development(Train the Trainer) Pass
HND Supervisory Management Pass
College of Technology RSA 1,2 and 3 Typing and Word Processing Pass
RSA 2 Desktop Publishing Pass
RSA 2 Integrated Business Technology Pass
Name of Institution:
Belfast College of Technology
Education Title:
`A' Level
Major:
Biology and Chemistry
Description:
NVQ Level 4 Training and Development(Train the Trainer) Pass
HND Supervisory Management Pass
College of Technology RSA 1,2 and 3 Typing and Word Processing Pass
RSA 2 Desktop Publishing Pass
RSA 2 Integrated Business Technology Pass
Hobbies & Interest
Hobbies I relax by reading, listening to music, playing the piano and going to the cinema.
Personality Assessment data not available!
Charity Fund Raiser CV Profile
Curiculum Vitae
Profile
An excellent administrator who has a proven track record of providing first class customer service. Strong communication and analytical skills with an exceptional attention to detail. A proactive team player who enjoys challenges and complaint resolution.
Name: #### ####### ########
Address: ######################
########
########
Mobile number: 0##########
email address: #######################
Education
Attended | Subject | Grade |
Belfast Royal Academy | ‘O’ Level Biology and R.E | B |
| ‘O’ Level English, Mathematics, English literature, Physics and Chemistry | C |
Belfast College of Technology | ‘A’ Level Biology and Chemistry | C and B |
| NVQ Level 4 Training and Development(Train the Trainer) | Pass |
| HND Supervisory Management | Pass |
College of Technology | RSA 1,2 and 3 Typing and Word Processing | Pass |
| RSA 2 Desktop Publishing | Pass |
| RSA 2 Integrated Business Technology | Pass |
Work History
1988-1990 | Royal Victoria Hospital | Clerical officer/Ward Clerk | Temporary post whilst studying |
July 1991-July 1992 | Herbal Restaurants Ltd | Trainee Manager | Managed KFC Dunmurry |
Aug 1992-July 1993 | NI Civil Service | Admin. Assistant/Officer | 52 week contract |
Aug 1993-Aug 1998 | Eason & Son NI | Data input clerk | 6 months |
|
| Supervisor of Administration and Customer Services | 4.5 years |
Sep 1998-Oct 2015 | British Telecom NI | Customer Service/Sales | Voluntary Redundancy |
Oct 2015-Jan 2018 | At home | Carer | Caring for elderly relative |
Jan 2018-March 2018 | Convergys | Customer Service Advisor | O2 campaign |
March 2018-Aug2019 | Teleperformance | Customer Service Advisor | HMPO campaign |
Aug 2019-Present | Rapport Funding | Charity Fund Raiser | R.O.I Charities |
Currently not in employment.
Skills and Knowledge
Customer Care- Face to Face and over the telephone
MS Office- Word excel, PowerPoint and Outlook Office Administration
Leading a Team- I was Manager in KFC for 6mths after intensive on the job training. In BT I
was Responsible Person In Charge usually in the evenings essentially this involved acting Manager and for 6mths I managed sales team during my
Manager’s Maternity Leave
Hobbies
I relax by reading, listening to music, playing the piano and going to the cinema.
References
Mr Trevor Long, OBE
mobile #####
email #####
BT Correspondence Services
Providential Row
Durham
DH98 1BT
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