Personal Details
Name:
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Email:
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Telephone Number:
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Address:
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City:
Ballymena
County:
Co.Antrim
Post Code:
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Desired job title:
Fleet Operations Assistant
Salary:
£18000
-
£24000
Location:
Ballymena
Co.Antrim
Education Level:
Bachelors
Last Login:
about
8 months ago
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Industries
Administration Catering Customer Services IT Marketing Telecommunications
Job Titles
Bar IT & Systems Manager Graphic Web Designer Programmer SQL Software Developer Software Engineering Systems Admin & Systems Engineer Web Designer Web Developer Systems Tester 1st Line Support 2nd Line Support 3rd Line Support Business Intelligence .NET Developer Database Developer Desktop Support IT Network Kitchen Assistant Contact Centre Cutomer Support Call Agent Call Centre Consultant Information Technology Officer Bar Staff cafe manager Bar Tender
Skills
necessary skills campaign deployment Driving Licence develop the skill manage multiple members
Qualifications
Bachelor of Science Information Technologies A Levels Applied ICT A Levels Applied Science GCSE English Language GCSE Math AB Double Award Science AB History AB ICT AB Music high communication
Employment History
Fleet Operations Assistant
2018 -
Present
* My placement at Simplicity Group allowed me to gain the necessary skills to move forward with final year.
* 1st Line Customer Technical Support,
-------
* Provided internal Office 365 support
* Supported the marketing department with campaign deployment and Web design.
* I managed Salesforce for the business
* Created monthly reports for the Operations Department.
* I developed my customer service skills through phonecalls and emails being 1st and 2nd line of support.
Bar Staff
2017 -
2019
* Leighinmohr is a four star hotel.
* Working in this job, I present myself professionally as well as making myself approachable.
* I work as part of a team, working for multiple different managers and comply with regulations within the hotel.
Bar Tender
2017 -
2017
, 10/2019 to Current
/Sugar Nightclub / Thirsty Goat - -------
* Through working at this job I had to compose myself in a professional manner in order to deal with inebriated customers.
* There are regulations that must be carried out when doing this job to
ensure the customers health is not put at risk.
Waitress
2016 -
2017
* This job taught me how to make myself approachable to customers when I am carrying out tasks.
* It also allowed me to develop the skill of small talk.
* Resolved complaints from guests by listening to issues and notifying cafe manager.
2014 -
2016
KFC
* At this job I was trusted with taking payments, refunds and over-rings.
* I was trusted with sorting out the till float at the end of the shift.
* I was given leadership roles within this job to manage multiple members of staff.
Education History
Name of Institution:
Cullybackey College
Education Title:
A Levels
Major:
Applied ICT, Applied Science, Health
Description:
GCSE's: Math (B), English Language (B), Double Award Science (AB), RE
(B), Music (C), History (B), ICT (B), LLW (A), Key Skills IT (Level 2).
Name of Institution:
Ulster University
Education Title:
Bachelor of Science
Major:
Information Technologies
Personality Assessment data not available!
Fleet Operations Assistant CV Profile
##### ####### PROFESSIONAL SUMMARY
I am an individual who believes teamwork is an essential key to any organisation
CONTACT and thrives within the team either as a leader or a participant. Highly motivated and
understanding of the rewards hard work produces both in my work, in solving
Address: ############## ######### difficult problem scenarios and my passions. I am very ardent to take on new
######### ######## challenges to develop my understanding and abilities. With a high degree of
communication skills developed through various social means. I offer a warm and Email: #######################
friendly nature to any team or workplace. Driving Licence: Yes
LinkedIn: linkedin.com/in/#####- WORK HISTORY
#######-697b##### Bar Tender, 11/03/2017 - 24/05/2017, 10/2019 to Current
Quays Bar/Sugar Nightclub / Thirsty Goat tDerry SKILLS
• Through working at this job I had to compose myself in a professional
manner in order to deal with inebriated customers. • Communication skills
• There are regulations that must be carried out when doing this job to • Customer service skills
ensure the customers health is not put at risk. • Database Development
Fleet Operations Assistant, 06/2018 to 05/2019
• JAVA Simplicity Group tBelfast
• HTML
• My placement at Simplicity Group allowed me to gain the necessary skills • Adobe Photoshop
to move forward with final year. • Team Leadership
• 1st Line Customer Technical Support, • Time Management
• Provided internal Office 365 support • Experience with CRM systems
• Supported the marketing department with campaign deployment and
• Salesforce Administration Web design.
• Office 365 • I managed Salesforce for the business
• Teamwork • Created monthly reports for the Operations Department.
• Technical Support • I developed my customer service skills through phonecalls and emails
• Web design & development | being 1st and 2nd line of support. |
• Waiting and bartending | Bar Staff, 06/2017 to 10/2019 Leighinmohr House Hotel t######### |
• Leighinmohr is a four star hotel. |
• Working in this job, I present myself professionally as well as making
REFERENCES myself approachable.
• I work as part of a team, working for multiple different managers and
Work: Jonny Clarke, Operations Manager at comply with regulations within the hotel.
Simplicity Group, Waitress, 04/2016 to 03/2017
##### Follow Coffee t######### |
• This job taught me how to make myself approachable to customers when I
Academic: Phillip Vance, School of am carrying out tasks.
Computing, Magee Campus, • It also allowed me to develop the skill of small talk.
##### • Resolved complaints from guests by listening to issues and notifying cafe
manager. Team Member, 10/2014 to 04/2016
KFC • At this job I was trusted with taking payments, refunds and over-rings.
• I was trusted with sorting out the till float at the end of the shift.
• I was given leadership roles within this job to manage multiple members of staff.
EDUCATION
BSc (Hons): Information Technologies, 2020 Ulster University, 2:1 Cullybackey College, 2016
A-levels: Applied ICT (A), Applied Science (B), Health & Social (C). GCSE’s: Math (B), English Language (B), Double Award Science (AB), RE (B), Music (C), History (B), ICT (B), LLW (A), Key Skills IT (Level 2).
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