SENIOR SALES ASSISTANT CV

####### ######## 28/01/1991 · ###################### ####### ######## · 0##########

###################### Highest position Supervisor/Assistant Manager

Throughout my employment history I have gained substantial experience working for the public. My experience ranges through several roles within the food and retail industry. I understand that teamwork is fundamental to a smooth-running business; therefore I strive to not only perform to the best of my ability, but to help improve the overall performance of the team and the business. I am hard working, punctual and upbeat, and ensure I complete given tasks to the highest standard.

Currently learning to drive-progression put on hold due to current covid-19 situation EXPERIENCE

SENIOR SALES ASSISTANT, CAFÉ, DEBENHAMS, ####### DATES FROM tAUGUST 2017- PRESENT

Working in the cafe has allowed me to brush up on previous skills and develop new ones. I worked with a team of fifteen members Instructed staff on day to day tasks

Prepared food to the Health and safety food standard protocol

Checked temperatures of fridges and freezers ensuring they stayed within the safety band and reporting any issues to management

I was a till operator which entailed excellent customer service, fast time management and giving directions to my fellow team members

I also worked the deli counter making sandwiches as well as hot food such as baked potatoes quiche and soups

I also made hot drinks which improved my barista skills

As a senior sales assistant I was also responsible for signing off the till, counting out the takings, leaving a float and ensuring the money was safely delivered to the office for banking.

I was also responsible for stock replenishment, going through the cafe and checking dates and bringing new stock down from the stockroom

Throughout my time in the cafe I have developed so much. I have improved my time management my professionalism and my independence.

SALES ASSISTANT PROGRESSING TO ASSISTANT MANAGER, FUSE, DEBENHAMS, ####### DATES FROM tMARCH 2015-JULY 2017

Updating sales figures

Maintaining high standards of customer service
Visual merchandising
Corresponding with stock providers

Updating area managers through conference calls Liaising with other departments and companies Efficiently managing staff work hours Processing new stock deliveries

Stock rotation in relation to customer demand
Creatively thinking ahead for future stock

*reason for leaving- made redundant from concession due to company closing stores throughout UK

*break in employment was due to becoming a new mother, I took time off to adjust to my new life and to find a new home. During this time I also took a hairdressing course and worked part time as an trainee hairdresser as part of this course.

KITCHEN ASSISTANT, WETHERSPOONS, ####### DATES FROM tOCTOBER 2012-AUGUST 2014

Following Health and Safety guidelines

Strictly adhering to Health and Food Hygiene codes. Stock rotation Processing deliveries

Cooking food to a high standard and to order

Liaising with front of house staff to ensure customer satisfaction. Working as part of a team to provide a fast and efficient workday Opening the kitchen and beginning food preparation for the day Ensuring kitchen receives a deep clean at the end of each shift

*Reason for leaving- became a mother January 2014 and wanted to spend more time with my daughter before returning to work.

SENIOR SALES ADVISOR , INTERNATIONAL RETAIL, #######

DATES FROM tSEPTEMBER 2009-AUGUST 2010 Processing returns and exchanges Setting up a new store in castle court Visual merchandising

Cash handling

Providing excellent customer service 2

Dealing with complaints procedures

Maintaining a high level or tidiness within the store * Reason for leaving- To focus on my A-Levels.

COOK, KEENANS CAFE, #######

DATES FROM tJULY 2007-AUGUST 2010

Following Health and Safety guidelines
Food preparation

Key holder responsibilities
Cash handling

Stock ordering, rotation, and replenishment
Serving the general public
Working as part of team

SALES ADVISOR , RIVER ISLAND RETAIL, ####### DATES FROM tOCTOBER 2007-APRIL 2008

Working as part of a team and on my own initiative.

Learning how to deal with customers in a retail environment Till operations and money handling Working to meet deadlines on footwear Stock room organisation and replenishment EDUCATION

• History Bachelors Degree Queens university ####### 2017-2020- awaiting result

• Diploma in foundation studies- fast track(A-Level equivalent) in History and English ####### Metropolitan College - ####### September 2016 to June 2017

• Essential Skills Maths ####### Metropolitan College July 2016

• A-level in Religion ####### Metropolitan College September 2009 to June 2011

• A level's in Technology and design and Health and Social Care St. Louise's Comprehensive College September 2002 to 2009

• NICATS Maths Queens University credited course

• Word processing and ICT- Queens University credited course

• GCSE English, English literature, Science (double award), Religion, ICT, Geography, Italian. 3

OTHER COURSES

Completed through New skills Academy 2020

OTHER CERTIFICATES

• Health and food hygiene certificate
• Safety in the workplace certificate
• Allergies and awareness certificate

• Covid 19 training including the use of PPE WORK EXPERIENCE-UNPAID/VOLUNTARY

• St. Luke[s primary school 2007

• Christ the redeemer primary school 2008
• Elliot Dynes rehabilitation center 2009

• White Rock community center thomework club under 10s 2019-2020

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