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XXXXX XXXXX Profile • • Professional Experience: 5 years Qualifications: Postgraduate Diploma Management Studies (Grade Pending – pre MBA) Certificate in Management Studies Prince2 Foundation BA Marketing GNVQ Business Advanced Training Principles of Management programmes Negotiating Skills Writing winning proposals Summary • • XXXXX has been working in the private sector for the last 5 years. Her primary focus in the last 4 years has public sector experience. Her experience includes resourcing, account management, stakeholder management and bid management for Local and Central Government. The type of contracts included, PFI and PPP, Programme and Project Management, Change and Business Performance, Organisational Change Management, Business Processes, Modeller, Technical Consultants, Learning Development and Coaching and mentoring and other consultancy requirements. XXXXX has dealt with clients from Foreign Common Wealth, Olympics, DEBRR, Local Government, TFL, London Development Agency, Crown Prison Services, Home Office, Department of Health, Health and Safety Executive, Local councils, HM Treasury to name a few. Her main key account within Tribal is environmental sector and has developed a talent pool this sector. XXXXX is also continually to develop a primary network with senior policy and change management professionals. Key Achievements Developing a talent pool and primary network for specific central government clients’. The activities include developing a marketing strategy, networking, interviewing and meeting clients to meet the business strategy and objectives. It also involves strategically building existing and new client’s relationships and managing key client’s expectations by arranging meetings, conferences and events. Requesting feedback and monitoring the marketing activities throughout the project. She also introduced (which was implemented) a performance timesheet to track marketing, business development and resourcing activities across clients from Local and Central Government. This was to improve business performance using KPI’s for the balance scorecard While working at Grant Thornton XXXXX introduced an Account Management model for Olympics, DfT, and BSF and DoH frameworks. The system used the Key Account Management model (KAM) to collate information on quality, success rates and efficiency for each key client, monthly meetings. Monitor performance with the clients by using arrange of market communication tools and monitoring efficiency of dealing with client queries, relationships and feedback from stakeholders and internal employees. XXXXX next career step is business improvement or change management.
Experience • • XXXXX has experience in the following areas: Resourcing; Interviewing new and existing candidates; managing the recruitment process and evaluation. Understanding the skills required, especially within local and central government. Updating candidate details and negotiating rates with candidates and clients. Account Management; building relationships with new and existing central government clients, partner firms, internal business divisions and new associates. Also maintaining and building relationships on an ongoing basis. Employers Solution; Able to identify clients’ requirements and the ability to understand and deliver with capable resources. Marketing; Designing and formatting newsletters, presenting cases studies, getting the right message across by liaising with colleagues and delivering to the highest professional standard. Promoting coherent and consistent organisational brand. Bid Management: collating financial and commercial information. Including bid writing, formatting Curriculum Vitae and producing the final bid using prince2 methodology. XXXXX also monitors and maintains bid information. This includes; case studies, win and loss rates. Also in previous experience, providing PPP and PFI league table results based on contract wins and value for Accountancy establishments. Project Management; working on project based work and delivering to specific timescale, which includes a quick turnaround and the ability to multitask and working collaboratively using prince2 methodology. XXXXX has also completed PRINCE2 Foundation and looking to complete the Practioner stage. XXXXX also has intermediate experience using MS Project. Teamwork, leadership and managing change; Have the ability to collaborate with people with high seniority and non management level. Analytical skills; using market research and market trend analysis with the capability to conclude on next steps. Event Management; Project manage key events to improve profile, build key relationships and branding Frameworks; Have a full understanding of key government frameworks, such as catalyst (OGC buying solutions) , Cipher, Olympics, NHS Purchase and Supply Agency etc Budgeting; Full understanding of marketing budgets. Career History • • Sep 2007 – Present day Resourcer Sept 2006 – Sept 2007 Bid and Marketing Management Executive Mar 2005 – Sept 2007 Employers Solution - Business Development Assistant Sept 2002 – Mar 2005 Senior Finance Office Administrators Assignments • • Confidential Sept 2007 – present Resourcer XXXXX works within the Interim and Associate Management practice, providing internal and external resource management. This includes identifying partner firms, senior and middle management. Her responsibilities are: Co - managing the HM Treasury account for the Asset Protection. The Asset Protection Agency was set up as part of a package of measure designed to ensure the financial stability in the UK due to the financial crisis. XXXXX headed the recruitment and proposal process. This included regular contact with the client and arranging meetings; managing internal interests; negotiating rates and terms and conditions, writing the job specification on behalf of the client and providing the client a complete management service. XXXXX is currently guiding DEFRA’s sub department through a change process. XXXXX is currently identifying potential recruitment strategy at senior level. XXXXX is also identifying a skills gap within the environmental sector. XXXXX is also collating information to attract associates and interims with the Head of Media and PR department. XXXXX’s current KPI is developing relationships with the environment sector through a talent pool and primary network of associates and interims. XXXXX is also required to predict market opportunities and trends to strengthen capabilities within Central Government. Her main responsibility is to build key relationships internally and externally. This also requires managing key stakeholder interests. Qualifying requirements and understanding the business opportunities within key sectors and to identify the resources required to increase the winning rates and contract value. This also requires interacting with internal parts of the business and knowing partners and associates capabilities. Manage scoping meetings to identify key market growth and resourcing gap. This requires XXXXX to use job advertisements, produce newsletters to attract potential associates and increase brand positioning. Project manages associate events and networking activities. XXXXX Liaises with the Directors to identify key events to improve relationships, understand market trends and increase market intelligence. This requires XXXXX to create contact lists, identify geographical and social profiling, booking venues and liaising with the Head of Marketing on branding and other colleagues within Finance and Operations. Managing the marketing budget and creating effective networking relationships with key stakeholders internally and externally. Grant Thornton LLP Sept 2006 – Sept 2007 Bid and Marketing Management Executive Grant Thornton is a Top five accountancy firm. XXXXX worked within the Government Infrastructure Advisory division that specialised in PPP/PFI projects whereby XXXXX progressed from a Co-ordinator to management executive position. Her key responsibilities were: Part of the pilot team to introduce key account management, and assisted with ideas of how to effectively gain new work through existing clients Formed trusting relationships and managed diverse teams of people, including clients (National and International), sub-contractors, accountants and designers. Proven ability to work with clients, suppliers and internal business units across the business, including different geographical locations Identified new business opportunities using systematic searches through OJEU (Official Journal of European Union) and preparing responses to OJEU notices including expressions of interest and Pre-Qualification Questionnaires. Managed the marketing activities, by ensuring all the communication was coherent to the organisation’s branding. The same activity was applied for the European markets. Responsible for keeping an up to date Experience Statement of credentials and case studies and completing tombstones and league table submissions
Edexcel / Pearson Group Mar 2005 – Sept 2007 Employers Solution/ Business Development Assistant Edexcel is a leading examinations board within the Pearson Publishing Group which is apart of the Financial Times and Penguin Publishers.
Key responsibilities were: Attending works shops and forums Account management Arranging networking with clients Providing information for the press and other stakeholders Maintaining relationships and different demands Market analysis - which in included new potential markets. Updating Clients and training information Providing and conducting training materials Attend regular meetings with Sales and Marketing and Business Development Managers General administration Approving new key clients application
Direct Auto Finance - Senior Finance Office administrator Sept 2002 - Mar 2005 Key responsibilities were: Providing support to the Sales team and Finance Assistant Managers Negotiating payment plans with underwriters Producing financial documentations Producing sales figure figures Monitoring targets and appraisals
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